Business Improvement Coordinator

3 weeks ago


Warrington, United Kingdom Serco Plc Full time

**Job title**:Business Improvement Coordinator

**Location**: Warrington

**Salary**: £23,000

**Working hours**:Full-Time 37.5hrs

Here at Serco, we work with Asylum Accommodation and Support Services to assist individuals through the asylum system, which includes providing them with temporary accommodation. AASC contracts offer a range of improvements, with a particular focus on assisting individuals through the asylum system. They will ensure that vulnerable asylum seekers have access to the support they need and set clear requirements on the standard and condition of accommodation.

Your role as the Business Support Coordinator will involve you supporting on major projects, focusing on learning & development strategies whilst dealing with complaints.

Some key accountabilities for this role will include stakeholder management across the AASC contract and the wider business, daily monitoring and management of all role accounts in the Business Support team, directing or processing requests as required to a high standard, providing excellent outcomes for our internal and external customers

**What you need to do the job**

We are looking for someone who can bring a lot of energy to the role, is adaptable to different situations and can work in a fast-paced environment with an eye for attention to detail. You will be an effective communicator, both verbal and written. You have great organisational skills with the ability to manage a variety of tasks, and prioritise own workload to meet specific timescales.

**Why Serco?**

Meaningful and vital work: As part of a highly collaborative team, you’ll be able to strongly influence hiring managers efforts that help us deliver vital services.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won’t be hard to find.

Great people: You’ll find yourself working with a variety of highly motivated, supportive and experienced colleagues, where no two days are the same.

**What we offer**
- Pension - 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships
- A safe and supportive culture
- A company passionate about diversity and inclusion

**About Serco**
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

**Apply**

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.



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