Customer Service Advisor

6 months ago


Cambridge, United Kingdom FMG Repair Services Full time

**As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers’ businesses moving, that’s what we do.**

As a Customer Service Advisor, you skilfully bring to life the Northgate experience, coordinating your team of drivers to meet the needs of your customers and colleagues, ensuring our vehicles are where we need them to be, when we need them to be there..

**Life as a Customer Service Advisor with Northgate Vehicle Hire**

Our branches are busy, fast-paced places to be and, as **Customer Service Advisor**, you are involved at the very heart of it. You are a key **part of the Branch Management Team**, co-ordinating the delivery and collection of vehicles to customers.

At heart, you’re a people person and, whilst you may **set expectations high**, you love to nurture those around you. You have a real talent for creating **productive, engaged teams **where everyone works together to get things** done well and on time**. With your team of Customer Delivery Agents on board, it’s over to you inspire the team and take ownership for the allocation and utilisation of the fleet at your site, getting the right vehicles to the right customers, just when they need it.

Being a successful **Customer Service Advisor **in branch is really about using your **customer service know-how**, talent for **motivating others** and your calm, **‘can-do’ attitude** to get your team pulling in the same direction. Whereas knowledge of vehicle rental or similar logistics environment may be useful (along with a Full UK or EU Driving Licence of course), what is more important to us is the drive and personality you can bring to the role.

**As a Customer Service Advisor with Northgate Vehicle Hire, we offer**:
Of course, a **great basic salary**, but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to)
- A fantastic **quarterly bonus**:

- 24 days annual leave rising to 26 days (+ bank holidays) and an extra day’s leave to celebrate your birthday
- free **life assurance** (2x salary)
- **well-being** services (incl. Health Cash Plan, Dental Plan & Travel Insurance)
- discounted, flexible **Gym memberships**:

- exclusive employee** vehicle-leasing** schemes
- **pension** & **save-as-you-earn** share scheme
- Our** Benefits App** offering unlimited access to a huge range of **retailer discounts** and **cashback deals **(incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)

Northgate Vehicle Hire are the UK’s leading provider of light commercial vehicle rental solutions, partnering with some of the country’s most well known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

We’re also part of something bigger - with over 60 Northgate Vehicle Hire branches nationwide, we’re a key part of one of the UK’s largest Automotive plc’s, Redde Northgate - few other businesses can offer you the support and long-term security as us, this is a **great opportunity to progress** your career

**Join our Team



  • Cambridge, United Kingdom White Stores Full time

    **Customer Service Advisor** **Sawston, Cambridgeshire** **5 days per week, 37.5 hours** **Monday to Saturday - 8.30am - 5pm Sunday - 10am - 4pm** **21 days holiday pro rata plus Bank Holidays** Are you ambitious, accountable, enthusiastic, and show initiative? Do you enjoying helping people and do you have a natural ability to show empathy and...


  • Cambridge, Cambridgeshire, United Kingdom Cooks Motor Group Full time

    Job Title: Customer Service AdvisorCompany Overview:Cooks Motor Group is a leading automotive group with a reputation for exceptional customer service. As a Service Advisor, you will be the main point of contact for customers while their vehicles are being maintained and repaired.Estimated Salary: £25,000 - £30,000 per annumJob Description:This role...


  • Cambridge, United Kingdom AG Motors Ltd Full time

    AG Motors is a well established, yet ever expanding company in Papworth Everard, Cambridgeshire. We pride ourselves on being an honest down to earth establishment, where you can expect a high level of quality and care in everything we do. Customer care and automotive excellence are at the heart of our core values. Role Description This is a full-time...


  • Cambridge, United Kingdom Interaction Recruitment Full time

    **Customer Support Advisor / Customer Service Advisor** **Over, Cambridge** **£23,000 - £25,000** An opportunity to work within a fast-paced customer services environment has become available with our client. Their customer support team is an integral part of the business and they believe that exceptional customer service is key. **Excellent Benefits...


  • Cambridge, United Kingdom Reed Autos Full time

    Steer your career back on the right road with a multi-award-winning team. Put your skills into action on a large variety of cars. A new opportunity has arisen for you to take advantage. To join us as a Service Advisor at our family run, Cambridge based car supermarket. **What’s in It for You**: - Constant training and development - A clean and tidy...


  • Cambridge, United Kingdom Countrywide Full time

    Role - Customer Service Advisor - Property Management Location - Great Shelford Salary - £20,000 - £22,000 per annum Working Days & Hours - Monday to Friday 08:45am - 5:30pm (1 hour lunch) + 1 Sat in 4, 9am - 1pm Employment Type - Full-Time, Permanent, Office-based Are you looking to start or progress your career in the property the industry? Are you a...


  • Cambridge, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Parkside Pools and Gym, Cambridge. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through...


  • Cambridge, United Kingdom Homes for Students Full time

    **Customer Service Advisor** Homes for Students is one of the UK’s leading providers of student accommodation. We take pride in the fact that many of our student residents chose to return to us year after year and recommend us to their friends. Our people are an essential part of the service we deliver. All our team members are expected to deliver...


  • Cambridge, United Kingdom RecruitmentRevolution.com Full time

    **Does this sound like you?** + Enjoy building and retaining strong relationships with customers + A passion to resolve customer issues in an efficient and effective manner + Have strong communication skills + Very strong organisational and prioritisation skills + A team player who enjoys helping and supporting others + Able to multi-task and switch between...

  • Service Advisor

    7 months ago


    Cambridge, United Kingdom Sprint Recruitment Full time

    **SERVICE ADVISOR** **Location of the Vehicle Service Advisor / Customer Service Representative / Service Administrator / Fleet Administrator / Workshop Administrator / Automotive Service Advisor / Service Reception / Commercial Vehicle Service Advisor**:Cambridge **Salary of the Vehicle Service Advisor / Customer Service Representative / Service...

  • Service Advisor

    3 days ago


    Cambridge, United Kingdom NRC Recruitment & Events Full time

    NRC Recruitment have an exciting opportunity for an experienced Service Advisor to be a part of our clients existing aftersales team based in Cambridge. As a Service Advisor your duties will include: - Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department. - Advising on...


  • Cambridge, United Kingdom RecruitmentRevolution.com Full time

    _More and more people are choosing Toyota to get their vehicles serviced. This means we are looking to recruit an Apprentice Service Advisor to meet this increased demand within our Toyota workshop and team at Cambridge._ - As an Apprentice Service Advisor, you will ideally possess automotive experience and must be committed to achieving the highest levels...

  • Service Advisor

    7 months ago


    Cambridge, United Kingdom Affinity Search Full time

    **Service Advisor** **Cambridge** **£26000 - £32000 DOE plus OTE £9600** Must have Automotive Experience Join Our Team as an Automotive Service Advisor! Are you passionate about providing exceptional customer service in the automotive industry? We're looking for a skilled Service Advisor to join our client’s dynamic team. **Responsibilities**: -...


  • Cambridge, United Kingdom SGS Full time

    **Company Description** SGS provide the world’s most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards. At SGS, we believe in rewarding...

  • Service Advisor

    4 weeks ago


    Cambridge, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - £30,000 + Bonus Location - Cambridge   Benefits - Cycle to work scheme Company car Life insurance   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure...


  • Cambridge, United Kingdom Harold Homes Customer Care Full time

    **About us** We are professional, agile, and our goal is to Provide excellent customer service. Our work environment includes: - Modern office setting - Work-from-home days **Responsibilities**: - Provide customer service support in a timely and professional manner. - Assist customers with product selection and troubleshooting. - Resolve customer...

  • Service Advisor

    3 months ago


    Cambridge, United Kingdom CV-Library Full time

    Service Advisor Basic Salary - £30,000 + Bonus Location - Cambridge   Benefits - Cycle to work scheme Company car Life insurance   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings....

  • Service Advisor

    1 week ago


    Cambridge, United Kingdom Performance Resourcing Full time

    Service Advisor Cambridge - On Target Earnings of £40,000 Are you an experienced Service Advisor looking for your next career move? This is your chance to join one of the most successful and reputable motor retail groups in the industry as a Service Advisor. Based in Cambridge, this prestige vehicle and award-winning dealership is renowned for delivering...

  • Service Advisor

    1 week ago


    Cambridge, United Kingdom Performance Resourcing Full time

    Service Advisor Cambridge - On Target Earnings of £40,000Are you an experienced Service Advisor looking for your next career move? This is your chance to join one of the most successful and reputable motor retail groups in the industry as a Service Advisor. Based in Cambridge, this prestige vehicle and award-winning dealership is renowned for delivering...

  • Service Advisor

    1 week ago


    Cambridge, United Kingdom Performance Resourcing Full time

    Job Description Service Advisor Cambridge - On Target Earnings of £40,000 Are you an experienced Service Advisor looking for your next career move? This is your chance to join one of the most successful and reputable motor retail groups in the industry as a Service Advisor. Based in Cambridge, this prestige vehicle and award-winning dealership is renowned...