Service Advisor

5 months ago


Cambridge, United Kingdom Affinity Search Full time

**Service Advisor**

**Cambridge**

**£26000 - £32000 DOE plus OTE £9600**

Must have Automotive Experience

Join Our Team as an Automotive Service Advisor

Are you passionate about providing exceptional customer service in the automotive industry? We're looking for a skilled Service Advisor to join our client’s dynamic team.

**Responsibilities**:

- Take Service Department bookings and ensure efficient workshop loading.
- Meet and greet service customers, identifying their needs and requirements.
- Keep customers updated on technical issues and service progress.
- Address and resolve customer complaints effectively.
- Identify opportunities for upselling products and services to enhance customer experience.

**Skills And Qualifications**:

- Previous experience as a Service Advisor is essential.
- Proficiency in Kerridge, 1link, Pinnacle systems, or similar DMS System is preferred.
- Motivated by achieving sales targets with confidence in upselling.
- Ability to thrive in a fast-paced service department environment.

Hold a full clean UK Driving Licence.

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£32,000.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Automotive service advisor: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Cambridge, Cambridgeshire (required)

Ability to Relocate:

- Cambridge, Cambridgeshire: Relocate before starting work (required)

Work Location: In person

Reference ID: 1578


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