Service Advisor
5 months ago
**Service Advisor**
**Cambridge**
**£26000 - £32000 DOE plus OTE £9600**
Must have Automotive Experience
Join Our Team as an Automotive Service Advisor
Are you passionate about providing exceptional customer service in the automotive industry? We're looking for a skilled Service Advisor to join our client’s dynamic team.
**Responsibilities**:
- Take Service Department bookings and ensure efficient workshop loading.
- Meet and greet service customers, identifying their needs and requirements.
- Keep customers updated on technical issues and service progress.
- Address and resolve customer complaints effectively.
- Identify opportunities for upselling products and services to enhance customer experience.
**Skills And Qualifications**:
- Previous experience as a Service Advisor is essential.
- Proficiency in Kerridge, 1link, Pinnacle systems, or similar DMS System is preferred.
- Motivated by achieving sales targets with confidence in upselling.
- Ability to thrive in a fast-paced service department environment.
Hold a full clean UK Driving Licence.
**Job Types**: Full-time, Permanent
**Salary**: £28,000.00-£32,000.00 per year
**Benefits**:
- Company events
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Experience**:
- Automotive service advisor: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Cambridge, Cambridgeshire (required)
Ability to Relocate:
- Cambridge, Cambridgeshire: Relocate before starting work (required)
Work Location: In person
Reference ID: 1578
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