Customer Service Administrator
6 months ago
We are currently recruiting for a Customer Service and Account Administrator to join our client based in Hartlepool.
Key job duties:
Take incoming calls and make outbound calls to existing customers with the aim of building relationships and aiding retention.
Process any account changes such as address changes and new card requests
Accurately Input data into back office system and ensure customer account details are maintained
Answer customer queries in a timely and professional manner
Retaining any customer that wishes to close their account
Send any invoices as requested
Ensuring our customers buy to their potential
Assisting with card administration and requests
Assisting with any pricing amendments for current client base
Experience required:
Ability to achieve targets and deliver results in a challenging environment
Excellent communication and negotiation skills with a desire to solve problems
Excellent customer service skills
Ability to listen and interpret information
Good IT skills with the ability to competently use Microsoft Office
Ability to organise workload and manage time effectively
Able to self-motivate and work effectively as part of a team
Personable and professional telephone manner
Working hours 8.30am - 5pm, Monday to Friday.
**Job Types**: Full-time, Permanent
**Salary**: £22,500.00-£23,000.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- Gym membership
- Life insurance
- On-site gym
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Hartlepool, Durham: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (required)
Work Location: In person
Reference ID: CSASRS1408
-
Customer Service Administrator
2 days ago
Hartlepool, Hartlepool, United Kingdom CV-Library Full timeJob OverviewWe are seeking a highly organized and customer-focused individual to join our team as an Administration and Customer Service Advisor. This is a fantastic opportunity to work for a global manufacturing company based in the Hartlepool area.The successful candidate will be responsible for managing customer orders, maintaining accurate records, and...
-
Hartlepool, Hartlepool, United Kingdom Major Newton Aycliffe Full timeWe are currently recruiting for a Customer Service and Administration Coordinator to join our team at Major Newton Aycliffe. As a key member of our global trade department, you will provide exceptional customer service and administrative support to our clients.About UsMajor Newton Aycliffe is a global manufacturing company based in Hartlepool area. We are...
-
Customer Services Administrator
2 weeks ago
Hartlepool, United Kingdom Major Talent Full timeMajor Recruitment have an exciting opportunity for a Customer Services Administrator to work for our well-established client in Hartlepool on a permanent basis. Our client is a global manufacturing business with two sites in the UK and are a leading independent, global manufacturer of specialty aroma chemicals and natural extracts for the flavour and...
-
Customer Services Administrator
1 month ago
Hartlepool, United Kingdom CV-Library Full timeMajor Recruitment have an exciting opportunity for a Customer Services Administrator to work for our well-established client in Hartlepool on a permanent basis. Our client is a global manufacturing business with two sites in the UK and are a leading independent, global manufacturer of specialty aroma chemicals and natural extracts for the flavour and...
-
Customer Services Administrator
4 weeks ago
Hartlepool, United Kingdom Major Talent Full timeMajor Recruitment have an exciting opportunity for a Customer Services Administrator to work for our well-established client in Hartlepool on a permanent basis. Our client is a global manufacturing business with two sites in the UK and are a leading independent, global manufacturer of specialty aroma chemicals and natural extracts for the flavour and...
-
Customer Service Administrator
6 months ago
Hartlepool, United Kingdom Flavour Speciality Ingredients Ltd Full timeYou will be part of the Customer Services team directly reporting to the Customer Services Supervisor. You will be responsible for managing customers and all order related issues in an efficient manner. You will co-ordinate the customer needs through the appropriate departments from initial enquiry through to shipping of raw material or finished product. -...
-
Customer Service Administrator
2 days ago
Hartlepool, United Kingdom Major Newton Aycliffe Full timeWhat's on offer:£26,000 per annum, plus industry leading benefits!8am to 4pm Monday to Friday Permanent contractMy client is a global manufacturing company based in the Hartlepool area who are looking to expand their team on a permanent basis.Key ResponsibilitiesReceive and enter customer orders onto the MRP systemReview order confirmations and verify...
-
Customer Service Administrator
1 week ago
Hartlepool, United Kingdom Major Newton Aycliffe Full timeWhat's on offer: £26,000 per annum, plus industry leading benefits! 8am to 4pm Monday to Friday Permanent contractMy client is a global manufacturing company based in the Hartlepool area who are looking to expand their team on a permanent basis. Key Responsibilities Receive and enter customer orders onto the MRP system Review order confirmations and...
-
Customer Service Administrator
1 week ago
Hartlepool, United Kingdom CV-Library Full timeWhat's on offer: £26,000 per annum, plus industry leading benefits! 8am to 4pm Monday to Friday Permanent contractMy client is a global manufacturing company based in the Hartlepool area who are looking to expand their team on a permanent basis. Key Responsibilities Receive and enter customer orders onto the MRP system Review order...
-
Customer Service and Administration Professional
2 weeks ago
Hartlepool, Hartlepool, United Kingdom Major Talent Full timeJob SummaryWe are seeking a Customer Service and Administration Professional to join our team at Major Talent. As an integral part of our operations, you will play a vital role in delivering exceptional customer experiences and supporting the growth of our business.About the RoleThis is a permanent position, working on-site with a leading global manufacturer...
-
Customer Service Representative
2 days ago
Hartlepool, Hartlepool, United Kingdom CV-Library Full timeCustomer Services AdministratorWe are seeking a highly skilled and experienced Customer Services Administrator to join our team in Hartlepool, Durham.The ideal candidate will be responsible for providing exceptional customer service, managing customer orders, and resolving any issues that may arise.Key Responsibilities:Receive and enter customer orders onto...
-
Administrative Services Assistant
2 days ago
Hartlepool, Hartlepool, United Kingdom CV-Library Full timeWe are looking for a talented Customer Services Administrator to join our team in Hartlepool, Durham. As a key member of our operations team, you will be responsible for handling customer orders and inquiries. You will work closely with Planning & Sales to determine inventory management plans for customers, and respond and assist on all supply chain related...
-
Customer Service Representative
3 months ago
Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Hartlepool, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
-
Customer Service Advisor
6 months ago
Hartlepool, United Kingdom NEC Software Solutions Full timeCompany Description Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be...
-
Administrator
6 months ago
Hartlepool, United Kingdom Strabag UK LTD Full time**Aufgaben**: The administrators main purpose of the role is to support the business through the provision of high quality general administrative support. One of the main tasks will be to assist in the handover packages with the client, utilizing different platforms and compiling information on a weekly/monthly basis. - Resolve internal and external...
-
Customer Service Operations Coordinator
2 days ago
Hartlepool, Hartlepool, United Kingdom CV-Library Full timeMajor Recruitment have an exciting opportunity for a Customer Services Administrator to work for our well-established client in Hartlepool, Durham on a permanent basis. Our client is a global manufacturing business with two sites in the UK and is a leading independent, global manufacturer of specialty aroma chemicals and natural extracts for the flavour and...
-
Customer Service Representative
2 months ago
Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely and professional manner.Providing accurate information about our products and services.Working closely with other departments to ensure customer...
-
Customer Service Representative
2 months ago
Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £25,000 - £35,000We're looking for a skilled Customer Service Representative to join our team at beBee Professionals in Hartlepool. As a key member of our team, you'll provide exceptional customer service, support, and contribute to our operational success.Key Responsibilities:Engage with customers, providing service and support.Collaborate with team members to meet and...
-
Administrative Assistant
6 months ago
Hartlepool, United Kingdom Castle Eden Fabrications Full time**Responsibilities**: - Provide administrative support to the executive team. - Maintain a filing system and keep records up to date. - Answer phones and take messages. - Schedule meetings and appointments. - Prepare reports and presentations. - Handle incoming and outgoing mail. - Perform data entry tasks. **Salary**: £14,078.14-£22,000.00 per...
-
Customer Service Representative
4 weeks ago
Hartlepool, Hartlepool, United Kingdom Anglian Water Services Full timeWe are looking for a dedicated and personable Customer Service Representative to join our team in Hartlepool. As a key member of our Customer Service department, you will be responsible for delivering an exceptional customer experience through effective communication, empathy, and problem-solving skills.This role involves taking inbound calls and making...