Customer Care Coordinator Temporary
2 days ago
**Shifts 8-4pm/10-6pm/9-5pm - Office Based ( There is a late shift of 12-8 however temporary/new staff won't be expected to this shift)**
Our Theale based client is seeking a Customer Service Administrator to to join their team for 3 months, possibly longer. The role is a busy position, and a great opportunity to work for a growing company. You will need to be eager to learn and have a strongattention to detail as you will be entering client data on to the system as part of your role. This is an excellent opportunity to join a growing company.
**Tasks**:
- Working as part of a team to ensure processes and procedures are followed accurately and are aligned to the Standard Operating Procedures
- Coordinating the daily work flow for the management of service delivery to assigned customer contracts
- Answer all telephone calls promptly and appropriately, in line with contractual obligations
- Proactively resolving customer enquiries within first contact
- Diligently monitor the SLA charters for assigned customer contracts, escalating any instances of confirmed or potential failure via the agreed frameworks
- Setting client expectations and striving to exceed these at all times
- Establish and maintain external supplier relationships to assist with maintaining an exceptional level of customer service
- Performance manage internal and external suppliers ensuring service is delivered within contractual service level agreements
- Produce client facing estimates and quotations
- Process purchase orders
- Upload data from service intervention records into the database
**The person**:
- Intermediate IT skills to include Excel, Word and Outlook
- Good customer service skills over the phone.
- Must be self-motivated with a flexible can do attitude and ability to work under pressure
- Attention to detail
- Good time-keeping
- Good inter-personal skills, must be able to work as part of a team as well as individually
- Previous customer service experience in a office environment would be desirable
-
Customer Care Coordinator
2 days ago
Berkshire, United Kingdom Focus Resourcing Full timeOur Theale based client is recruiting for a Customer Care Coordinator to join their busy team. **You will be required to work shifts Monday **The role** - Provide outstanding customer service to improve customer satisfaction and nurture client relationships - Operate with self-awareness inspiring a culture of continuous improvement - Place customers at the...
-
Customer Service Coordinator
8 hours ago
Berkshire, United Kingdom Wade Macdonald Full timeCustomer Service Coordinator - Reading - Temporary - £12 per hour Wade Macdonald have an exciting opportunity for a customer service coordinator to work with a market leading client based in Reading. The role is initially temporary initially three Months and you will need to be available immediately. You will be able to work from home twice a week after...
-
Customer Care Coordinator
4 days ago
Berkshire, United Kingdom Brook Street Full timeBrook Street is working with a world-renowned Medical company who are in search of a seasoned Customer service professional who takes pride in providing the very best in Customer service to their clients. If you are looking at working within a collaborativeand supportive environment, where no two days will be the same, then look no further. The client is...
-
Facilities Coordinator
8 hours ago
Berkshire, United Kingdom Huntress Full time**Title**:Facilities Coordinator - on-going temporary position **Location**: Theale, Reading **Working Hours**:37.5 hours per week, ideally an 8am or 8.30am start, however this could be flexible **Hourly Rate**: £12.82 - £15.38 per hour **Start Date**: ASAP Are you an efficient communicator? Do you work well on your own and within a busy environment?...
-
Customer Care Operative
2 days ago
Berkshire, United Kingdom TCS Contracts Full time**About the Company & Role**: My client are a leading tiling contractor working with some of the biggest national housebuilders and commercial construction companies in the country. They are currently looking for an experienced Tiler - Customer Care Operative who will be responsible for carrying out work as instructed by the Customer Care Coordinators...
-
Transport Coordinator
2 days ago
Berkshire, United Kingdom Uxbridge Employment Agency Full timeJob Title: Transport Coordinator Area: Langley **Salary**: £28,000 - £30,000 Hours: Monday to Friday 08.30-17.30 Overview: Our Client based in Langley have been going for 25 years and because of such, are one of the top companies in their industry. They don’t just sell their product, they take over the whole operation, all the way from sourcing...
-
Care Co-ordinator
6 days ago
Berkshire, United Kingdom Lastminute Care and Nursing Full timeCare Co-Ordinator We are currently recruiting an experienced and self-motivated care coordinator and administrator to join our team. The post holder will manage the Weekly care rota, as well as support the operations team with HR and general administrative duties. This is an office-based role with responsibilities including: - Planning, writing, and...
-
Customer Service Coordinator
7 months ago
Berkshire, United Kingdom Signet Resources Full timeAn exciting opportunity, working for a well-known corporate global brand as a Customer Service Coordinator. Initially a 3-6 month contract, with the opportunity to extend and/or go perm! **This is the perfect role for a graduate or a returner to work who** **has solid customer service experience.** This role requires the flexibility to work a shift pattern...
-
Customer Complaints Coordinator
4 days ago
Berkshire, United Kingdom MMP Consultancy Full timeMMP Consultancy are working with a fantastic organisation to recruit a Complaints Officer to work on a fixed term contract based in Bracknell. **Responsibilities**: - Working across the business to ensure that you effectively manage and respond to customer feedback - Record, manage and respond to all customer feedback including complaints, compliments and...
-
Temporary Credit Controller
2 days ago
Berkshire, United Kingdom Wade Macdonald Full timeCredit Controller - Temporary Contract 3 Months - Reading - Immediate Start - £13-£15 per hour My client is a progressive and rapidly growing Company based in Reading. They are currently seeking an experienced Credit Controller to join their team on a temporary basis ASAP The Role - Query resolution - Account reconciliations - Credit Risk analysis -...
-
Lead Commercial Project Coordinator
3 weeks ago
Berkshire, United Kingdom PERTEMPS NETWORK GROUP Full timeJob Description:We are looking for a Lead Commercial Project Coordinator to join our team. As a key member of our commercial department, you will be responsible for coordinating all commercial aspects of our projects, including procurement, contracts, and cost management.About You:We are looking for an experienced quantity surveyor with a strong background...
-
Customer Service Coordinator
4 weeks ago
Bracknell, Berkshire, United Kingdom Parkside Recruitment Full timeRole: Our international client seeks a strong team player who thrives on providing exceptional customer service. As a Coordinator, you will work in a small but efficient team and provide the finest service to our client's customers. You will be a resilient individual who enjoys building relationships and takes pride in completing tasks to a high standard....
-
Nurse (Temporary)
3 weeks ago
Reading, Berkshire, United Kingdom Georgia Hospice Care Full timeOverview: Become a Registered Nurse with Georgia Hospice Care As a registered nurse at Georgia Hospice Care, you’ll evaluate patients and create care plans, all while communicating with everyone involved — the patient, the patient’s family, and the care team. You’ll serve as the driver of our care team to ensure every patient receives quality care....
-
Berkshire, United Kingdom PMR Full timePMR work with luxury residential buildings in the Berkshire area and are currently hiring temporary Day Concierges. If you're based in Hampsire, Oxford, Reading or Newbury please do apply. Temporary Rate -£11.50ph + holiday pay Hours - Monday - Friday 9am - 5pm & Saturday's 9am - 1pm Date - 7th November until the end of the month ( potential to be...
-
Service Coordinator
6 days ago
Berkshire, United Kingdom Brook Street Full timeCalling all Service Coordinators who are passionate about making a difference in the lives of children and young people with learning disabilities in a play scheme in Bracknell. This is a full time position, paying up to 26000pa. This is a perfect positionfor someone who aspires to become an Ofsted Registered Manager. Our client is a national charity, with...
-
Customer Service Coordinator
4 weeks ago
Bracknell, Berkshire, United Kingdom Parkside Recruitment Full timeRole: Our international client seeks a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. As a Coordinator, you will work in a small but efficient team and provide the finest service to our client's customers. You will be a resilient individual who enjoys...
-
Sales/bid Team Coordinator
8 hours ago
Berkshire, United Kingdom Focus Resourcing Full timeOur client based in Theale is recruiting for a temporary Sales/Bid Coordinator to join their team to help during a busy period. **The Role**: - Supporting the busy sales team in preparing agendas, taking minutes and chasing actions - Produce and deliver content for documentation to be used by the BD team and maintain an accurate knowledge library -...
-
Scheme Services Coordinator
1 week ago
Berkshire, United Kingdom Southern Housing Full time**We’re looking for an organised, experienced Scheme Services Coordinator to join our team working across our schemes in Surrey and Berkshire! This is a permanent, full-time role, worked on an annualised hours basis to provide cover and support where needed at our schemes in this area.** Working within the Community Investment and Care team, you’ll work...
-
Senior Operations Coordinator
2 weeks ago
Berkshire, United Kingdom SOUTH HILL PARK ARTS CENTRE Full timeAbout the JobWe are seeking a highly skilled Senior Operations Coordinator to join our team at South Hill Park Arts Centre. As a key member of our operations team, you will be responsible for coordinating the logistics of events and activities, ensuring high levels of customer service and satisfaction.The successful candidate will have experience in event...
-
Customer Service Advisor
6 days ago
Berkshire, United Kingdom Huntress Full time**Title**: Customer Service Advisor **Salary**: Circa £22,000 **Location**:Cookham, Maidenhead (walking distance from train station) **Benefits & Perks**:Monday to Friday - No weekends! 25 days annual holiday plus bank holidays, free onsite parking, contributory pension scheme, bike-to-work - scheme, Are you a highly organised and customer-focused...