Customer Service Coordinator

2 weeks ago


Bracknell Berkshire, United Kingdom Parkside Recruitment Full time

Role: Our international client seeks a strong team player who thrives on providing exceptional customer service. As a Coordinator, you will work in a small but efficient team and provide the finest service to our client's customers.
You will be a resilient individual who enjoys building relationships and takes pride in completing tasks to a high standard.

This role requires the flexibility to work a shift pattern of 9:00-17:00 and 10:00-18:00. There is also a requirement to work one in 3-4 Saturdays with a day taken off in Lieu during the week.

Working within the department's Service Level Agreements, answering phone calls from our client's customers
Building and maintaining strong relationships through clear communication making each contact with the team an enjoyable experience.
Providing an excellent level of service to customers.
Allocating manual payments to customers’ agreements accurately.
Previous experience working in a customer service environment.
Quality-conscious with an eye for detail.
This role is subject to satisfactory references including a DBS Check and Financial Check.

This a rolling contract.

Hybrid Working



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