Customer Service Coordinator
1 month ago
Role:
Our international client seeks a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment.
As a Coordinator, you will work in a small but efficient team and provide the finest service to our client's customers.
You will be a resilient individual who enjoys building relationships and takes pride in completing tasks to a high standard.
This role requires the flexibility to work a shift pattern of 9:00-17:00 and 10:00-18:00. There is also a requirement to work one in 3-4 Saturdays with a day taken off in Lieu during the week.
Main Responsibilities:
- Working within the department's Service Level Agreements, answering phone calls from our client's customers
- Building and maintaining strong relationships through clear communication making each contact with the team an enjoyable experience.
- Providing an excellent level of service to customers.
- Making changes to customers’ finance agreements.
- Allocating manual payments to customers’ agreements accurately.
- Checking finance documentation efficiently.
- Responding to correspondence from customers.
Qualifications, skills, and experience:
Required
- Previous experience working in a customer service environment.
- Great communicator with the ability to build relationships with customers and colleagues, being compassionate and considerate.
- Organizational skills, with the ability to prioritize, multitask, and meet deadlines, which can come with an element of working under pressure.
- Quality-conscious with an eye for detail.
- This role is subject to satisfactory references including a DBS Check and Financial Check.
Desirable
- Previous experience working in a customer environment.
This a rolling contract.
Hybrid Working
Interested? Please apply
-
Vehicle Logistics Coordinator
1 month ago
Bracknell, UK, Berkshire, United Kingdom Parkside Recruitment Full timeOur global client requires an experienced Logistics Coordinator to join their team for a minimum period of 12 Months.Role: Reporting to Supply and Customer Service Section Manager, this role has full accountability to optimise the efficiency of the front and back end logistical operations of the Company Vehicle Operations business. You will be responsible...
-
Customer Service Representative
4 weeks ago
Bracknell, UK, Berkshire, United Kingdom JAKKS Pacific UK Full timeAbout us JAKKS Pacific is a world leading designer, manufacturer and marketer of toys and fancy-dress costumes. Based in beautiful Santa Monica, with offices in the UK, Germany, Italy, and Hong Kong, we play every day by creating toys and costumes that...
-
Electrician
2 months ago
Bracknell, UK, Berkshire, United Kingdom Service Care Solutions Full timeAbout the Company - We have an excellent opportunity for an experienced Electrician to join our team in Bracknell. As an Electrician you will play a crucial role in ensuring the seamless execution of various building projects. From diagnosing faults to delivering repairs, your expertise will contribute to the overall satisfaction of our customers.About the...
-
Service tech coordinator
1 month ago
Wokingham, UK, Berkshire, United Kingdom ALOIS Solutions Full timeRole: Service Tech Coordinator Working location: Wokingham, UK (Onsite)Contract type: Temporary for a 6-month period (can be extendable) The role will involve exposure to a wide range of electronic test and measurement equipment and will require the candidate to learn and understand the different instruments, the various electronic signals involved (from DC...
-
Business Planning Coordinator
2 months ago
Bracknell, UK, Berkshire, United Kingdom Signet Recruitment and Retention Full timeThis is a fantastic opportunity for someone looking to break into the automotive industry with Honda in a dynamic administrative role focused on reporting and analysis. Ideal for candidates with strong Excel skills, this position offers variety and hands-on experience, involving everything from monitoring car market trends to supporting retailer queries and...
-
Service Charge Officer
4 weeks ago
Bracknell, UK, Berkshire, United Kingdom James Andrews Recruitment Solutions Ltd Full timeOur client based in Hampshire, are looking for a Service Charge Specialist on a Fixed Term Contract for 18 months to start as soon as possible!The role is a full-time hybrid position, 2 days onsite with Tuesday and Wednesday as core days. The salary on offer is c. £34,000k (negotiable)Our client is looking for skilled individuals with experience managing...
-
Customer Service Advisor
1 month ago
Slough, UK, Berkshire, United Kingdom Leasys Full timeProviding a best-in-class customer experience and service through meeting agreed objectives with clear processes’ whilst at all times adding additional value to the customer.The contract adjustment executive will look after all extension/reschedule enquiries from customers, the Sales team, or during the end of contract process where new vehicles are not...
-
Customer Service Advisor
4 months ago
Reading, UK, Berkshire, United Kingdom Mobilize Financial Services - UK Full timeWe are looking for a Customer Service Advisor to come and join our newly established Select Lease by Mobilize team in Reading. In this role you will be the contact between both customers and suppliers, internally and externally. We are looking for someone with a personable manner but also someone with a great attention to detail!Please note that training...
-
Senior Customer Service Advisor
4 weeks ago
Reading, UK, Berkshire, United Kingdom Carbon60 Full timeCUSTOMER SERVICE ADVISORCarbon60 is looking to recruit a Customer Service Advisor to work for a large utilities company based in Reading.ROLE: Customer Service AdvisorSALARY: £14 p/h, circa £27,000 per annumJOB TYPE: Ongoing contractLOCATION: Reading (RG1)HOURS: Full time, 37 hours, Monday to FridayWORKING PATTERN: Hybrid working – currently 2 days in...
-
Logistics Coordinator
2 weeks ago
Reading, UK, Berkshire, United Kingdom Shorterm Group Full timeLogistics Coordinator️Reading (Fully On-Site)£40,000 + BenefitsMy client are a fast-paced company specialising in the logistics and coordination of temporary accommodation for event hire including modular builds, and cabin relocations. Some of these events include "I'm a Celebrity", "Wimbledon", "Six Nations" and the "F1".The team thrives on...
-
Senior Customer Service Representative
4 months ago
Reading, UK, Berkshire, United Kingdom Wipro Full timeIIntroduction:Wipro Financial Outsourcing Services Ltd (WFOSL) is looking for a dedicated and customer-focused individual to join our team as a Senior Customer Service Representative, specialising in pensions. As the first point of contact for our clients and beneficiaries, you will play a crucial role in providing exceptional service and support for...
-
Business Development Officer
2 weeks ago
Bracknell, UK, Berkshire, United Kingdom Merrifield Consultants Full timeMerrifield Consultants are delighted to be partnering with DEBRA, the national charity and patient support organisation for people living with the rare, extremely painful, genetic skin blistering condition, Epidermolysis Bullosa (EB). Following exciting and consistent growth in income generation over the past year, the charity is looking to recruit a...
-
Service Desk Operator
1 month ago
Wokingham, UK, Berkshire, United Kingdom Addition+ Full timeWe are looking to recruit a Service Desk Operator. This is your chance to join a team that provides essential Facilities Infrastructure Services to support various business operations, including Facilities Services, IT and Communication Services, and Energy Management Services!What You Can ExpectLocation – WokinghamReports to - Account ManagerWorking Hours...
-
Service Desk Operator
4 weeks ago
Wokingham, UK, Berkshire, United Kingdom Add Property Full timeWe are looking to recruit a Service Desk Operator. This is your chance to join a team that provides essential Facilities Infrastructure Services to support various business operations, including Facilities Services, IT and Communication Services, and Energy Management Services!What You Can ExpectLocation – WokinghamReports to - Account ManagerWorking Hours...
-
Commercial Director
4 weeks ago
Bracknell, UK, Berkshire, United Kingdom Kenyon International Emergency Services Full timeDo you have a strong sales and business development background for a service provider that involves Business to Business consultative sales? Do you have experience of writing, presenting and implementing comprehensive sales / business development strategies that achieve success? Are you solutions oriented, live within a commutable distance of Bracknell and...
-
Business Support Associate
4 months ago
Bracknell, UK, Berkshire, United Kingdom Allegis Group Full timeCompany OverviewAllegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises. With staffing at the core of what we know best, we understand how important people are to...
-
Bracknell, UK, Berkshire, United Kingdom VPS Full timeVertex Professional Services (VPS) is one of the world's largest training and development solutions providers. In 146 countries and 34 languages, VPS has helped global organizations transform the way they provide learning across their enterprise.With a global footprint and scale, it enables VPS to design, develop and deliver performance-driven training...
-
Credit Risk Manager
1 month ago
Bracknell, UK, Berkshire, United Kingdom Signet Recruitment and Retention Full timeAre you an immediately available Manager , with experience developing and motivating a large customer service department, responsible for credit assessment, compliant handling, anti-fraud processes and customer/dealer joy?We are seeking a positive and influential personality with an appreciation for consistency, regulation and best practice who realises the...
-
Customer Success Associate
4 weeks ago
Reading, UK, Berkshire, United Kingdom Bottomline Full timePlease note this is an entry level role (Early careers/Apprentice). It is a hybrid role based in Theale.Why Choose Bottomline?Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually. We're...
-
UAV Sales Manager
1 month ago
Bracknell, UK, Berkshire, United Kingdom Midwich Full timeAbout UsMidwich is a forward-thinking AIM listed organisation, whose international growth projection is both exciting and demanding. Our partners are world leading brands including Samsung, LG, Canon and Panasonic to name a few and they demand effective marketing that delivers results through sales.Part of Midwich’s future strategy is to continue its...