Medical Receptionist/administrator

2 weeks ago


Worthing, United Kingdom Selden Medical Centre Full time

**MAIN PURPOSE OF THE POST: Reception Duties**

To provide a point of contact for patients and act as a focal point of communication between patients, doctors, and other clinical and non-clinical staff in a professional, efficient and courteous manner. To support medical and nursing staff as required taking a proactive approach.

**MAIN DUTIES AND RESPONSIBILITIES OF THE POST**:

- Dealing with complex telephone queries and taking messages for members of the team.
- Dealing with patients face to face at the reception desk.
- Updating and maintaining accurate IT records for patients.
- Taking messages for the doctors and dealing with replies, efficiently and in an appropriate manner.
- Working with other Reception team members to process tasks and document queries from the clinicians to our patients.
- Ensuring building security as necessary at the beginning and or end of the day.
- Attending meetings and training sessions as necessary in order to keep skills up to date.
- To maintain patient and staff confidentiality at all times adhering to Practice guidelines/policies/protocols.

**MAIN PURPOSE OF THE POST: Admin Duties**
- To assist Medical Secretary
- To register new patients onto the surgery clinical system
- To deduct patients from the surgery clinical system
- To return and receive patient records to and from Health Authority as appropriate
- To amend patient records as necessary (change of name/address/tel no. etc)
- To file patient notes once received, added and summarised to clinical system
- To use clinical coding system where necessary
- To assist with repeat prescribing clerk duties.
- To follow the Practice protocols and guidelines.
- To contribute to the maintenance of patient confidentiality at all times, inside and outside the Practice.

Any other duties that the Practice may reasonably request.
- **This job description is not exhaustive.**_

**Salary**: From £10.42 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Experience**:

- Receptionist: 1 year (preferred)

Work Location: One location

Application deadline: 10/05/2023


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