Employee Relations Consultant, Emea

6 months ago

Feltham, United Kingdom Cisco Systems Full time

**Employee Relations Consultant, EMEA**

Employee Relations ensure all are heard, supported, and treated with respect & dignity within a conscious environment. We are champions and supporters of Cisco’s Conscious Culture, we promote fairness, trust, and integrity, mitigate risk for Cisco, and have a strong partnership with our ecosystem to scale to deliver the best employee experience.

We are looking for a high potential, high-energy and transformational Employee Relations professional to join us to be our ER Consultant in the EMEA team, focussed on our Middle East Africa theatre.

**You are**
- Someone with strong levels of empathy, patience, understanding, listening, and openness.
- A great teammate whether taking a lead or getting stuck in with doing what needs to be done.
- Have the ability to coach and influence People & Communities (PnC) and Business Leaders individually and collectively, and courage to propose solutions others are reluctant to address. You are comfortable acting in the face of resistance in the best interest of the company and our people.
- An intuitive, systems-focused thinker with strong analytical, diagnostic, and problem-solving skills.
- Find opportunities and don’t wait for permission; you take action and deliver to success.
- Someone with proven experience of building trust and positive relationships with leaders and teams.
- Able to communicate succinctly with all levels of the organization.
- Excited about ER and the opportunities ahead

**What You'll Do**

Your responsibilities will include, but won't be limited to:

- Providing expert consultancy, support, and advice on ER matters.
- Resolving ER issues across the region in collaboration with People & Communities SME’s and Leadership.
- Providing timely, skilled support with the least amount of touchpoints.
- Partnering with external legal advisors to resolve highly complex ER issues and legal challenges across the region including litigation. You will effectively interpret legal advice and make recommendations, weighing up the risks and implications.
- Using mediation, facilitation, influencing, and coaching skills to support managers and employees with early dispute resolution as needed.
- Responding effectively to ER queries and ensure all cases are monitored and tracked in the ER case management system.
- Providing expert support and advice on ER matters in acquisitions and restructuring.
- Contributing and driving global ER projects to support the design and improvement of the ER model.

**Interested?**

If you thrive on working in a fast-paced, dynamic, environment and are as comfortable ‘rolling up your sleeves’ to provide real-time support, as well as thinking about how we can develop creative solutions to complex business and HR challenges then we want to hear from you
- You must possess a keen interest for European Employment law and should be passionate about delivering and improving Employee Relations within a complex and challenging global matrixed environment.
- You are an ER Manager or generalist HR Manager with several years of hands on experience handling complex ER cases.
- Ideally, you have solid knowledge and direct experience of employment law in the Middle East and/or Africa, however this is not essential, and experience of handling employment law matters in European countries is sufficient.
- You are fluent in English at a professional level. Other languages are advantageous but not essential.
- You are highly pragmatic and can make decisions with limited information.
- You are credible, confident, have experience of dealing with senior leaders and can collaborate effectively across all levels within a matrix organisation.
- You are qualified to Degree level or equivalent experience.
- You are comfortable working in a fast-paced environment, with multiple asks of you, across varies topics.
- You get on well with others and are fun to work with.

**Why Cisco?**

WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplish

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