Customer Service Advisor

2 months ago


Clydebank, United Kingdom Caledonian Campers Full time

Responsibilities:

- Provide exceptional customer service to clients in the financial services market
- Answer incoming calls and respond to customer inquiries promptly and professionally
- Assist customers with account inquiries, transactions, and problem resolution
- Analyze customer needs and recommend appropriate financial products or services
- Process customer requests, such as account updates, address changes, and account closures
- Maintain accurate and detailed customer records in the company database-Dragon 2000 DMS experience preferable
- Collaborate with other team members to ensure customer satisfaction

**Skills**:

- Excellent communication skills, both verbal and written
- Strong problem-solving abilities to effectively address customer concerns
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of financial services products and industry regulations is a plus
- Ability to work well in a team-oriented environment

This position offers a competitive salary and benefits package. The company provides opportunities for career growth and professional development. If you have a passion for customer service and are interested in the financial services market, we encourage you to apply.

**Salary**: £20,150.00-£25,187.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- Monday to Friday
- Overtime

Ability to commute/relocate:

- Clydebank: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)

Work Location: In person

Application deadline: 15/09/2023
Expected start date: 25/09/2023



  • Clydebank, United Kingdom Headway Recruitment Full time

    Prestigous banking client looking for temporary Customer Service Advisors - Long term temp oportunity Customer Service Advisor Do you have experience working with customers? Looking for an exciting role? Look no further! Our client, a large high street banking organisation has a number of temporary ongoing positions for Customer Service Advisor. The...

  • Service Advisor

    1 week ago


    Clydebank, United Kingdom GAP Hire Limited Full time

    Our Team is the best in the industry - is it time for you to join us? **The Role**: Working on the Central Hire Desk, based in our Glasgow Head Office, the GAP Service Advisor will respond to, and resolve, customer queries relating to breakdowns, ensuring that excellent customer service is provided at all times, and that all repairs are carried out...

  • Service Advisor

    7 days ago


    Clydebank, United Kingdom GAP Hire Limited Full time

    Our Team is the best in the industry - is it time for you to join us? **The Role**: Working on the Central Hire Desk, based in our Glasgow Head Office, the GAP Service Advisor will respond to, and resolve, customer queries relating to breakdowns, ensuring that excellent customer service is provided at all times, and that all repairs are carried out...


  • Clydebank, United Kingdom Ascensos Full time

    LOCATION Clydebank, Scotland TYPE Office Based POSITION Full Time, Permanent DATE POSTED 18/01/2023 Ascensos is an award-winning omnichannel contact centre dedicated to bringing a fresh approach to retail customer care. We believe that all customers deserve an exceptional customer experience. And that's what we deliver. We help brands, and their customers...


  • Clydebank, United Kingdom Ascensos Full time

    LOCATION Clydebank, Scotland TYPE Office Based POSITION Full Time, Permanent DATE POSTED 18/01/2023 Ascensos is an award-winning omnichannel contact centre dedicated to bringing a fresh approach to retail customer care. We believe that all customers deserve an exceptional customer experience. And that's what we deliver. We help brands, and their customers...


  • Clydebank, United Kingdom AutoFusion Repairs Full time

    we are looking to hire an experienced reliable receptionist to join out 5-star team, being a team player is vital to us at Autofusion Repairs, however you will also be required to work on your own initiative. Here at Autofusion Repairs, we believe that first impressions count, and that outstanding service should begin at the moment the customer enters the...

  • B&q Customer Advisor

    2 weeks ago


    Clydebank, United Kingdom Ascensos Full time

    LOCATION Clydebank, Scotland TYPE Office Based POSITION Full Time, Permanent DATE POSTED 10/02/2023 Ascensos is an award-winning omnichannel contact centre dedicated to bringing a fresh approach to retail customer care. We believe that all customers deserve an exceptional customer experience. And that's what we deliver. We help brands, and their customers...

  • Travel Money Advisor

    2 weeks ago


    Clydebank, United Kingdom Eurochange Full time

    **Do you have a passion for sales?** **Do you enjoy achieving targets?** **Do you put the customer at the heart of every transaction?** **Do you have a confident and charismatic personality?** If the answer to all of the above is ‘YES’, then now is a great time to be a part of our award-winning team. We are on the look-out for target driven, sales...


  • Clydebank, United Kingdom PAST DUE CREDIT SOLUTIONS Full time

    **What we offer our employees**: - Salary £22,346.42 (depending on experience ) - 42.5 hours per week, Monday to friday, 2 late nights, 1 saturday a month. - Monthly Bonus earning up to an extra £1000 per month on top your wage. - Performance pay increases leading to 3 potential rises per year. - Free onsite parking - A robust and detailed training...

  • Retail Advisor

    2 weeks ago


    Clydebank, United Kingdom EE Full time

    Retail Advisor **Job Req ID**:32470**Posting Date**:2 May 2024**Function**:EE Retail**Unit**:Consumer**Location**:Clydebank (R490), Clydebank, United Kingdom**Salary**:£12.34 p/h plus 20% on target commission**Retail Advisor** **Working Hours - 20** **Location - Clydeback** **£12.34 p/h plus 20% on target commission** - Everyone’s welcome at an EE...

  • Sales Advisor

    2 months ago


    Clydebank, United Kingdom New Look Full time

    Sales Advisor - Permanent- Clydebank- 8 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be the most...

  • Sales Advisor

    5 days ago


    Clydebank, United Kingdom New Look Full time

    **SALES ADVISOR**: **Level**: L8 - Retail Staff **Closing Date**: 20/02/2023 **Permanent / Fixed Term**: Permanent **Store Location**: Clydebank **Contract variations available**: 4 hours **More about the role**: **About Us** At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take...

  • Ee Retail Advisor

    7 days ago


    Clydebank, United Kingdom EE Full time

    EE Retail Advisor **Job Req ID**:26559**Posting Date**:22 Nov 2023**Function**:EE Retail**Location**:Clydebank (R490), Clydebank, United Kingdom**Salary**:£11.57 p/h plus 20% on target commission- EE Retail Advisor **Working hours: 24** **It’s time to look to the future.** We want our people to see their potential at work. That’s why being a Retail...


  • Clydebank, United Kingdom Warren James Jewellers Full time

    Warren James is on the lookout for a Retail Sales Advisor - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness. **About us**: At Warren James we are a company made up of real people who are passionate about what we do - you are known by your name, not a number. At the forefront of our company...


  • Clydebank, United Kingdom Warren James Jewellers Full time

    Warren James is on the lookout for a Retail Sales Advisor - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness. **About us**: At Warren James we are a company made up of real people who are passionate about what we do - you are known by your name, not a number. At the forefront of our company...


  • Clydebank, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Clydebank, G81 2XT **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...


  • Clydebank, United Kingdom M-TWO Full time

    There are not many more important people in the print, packaging and manufacturing process than the Customer Services team. Yes, everyone in the process all adds to the collective but as a Customer Service Representative, you're the one that pulls the print and packaging process from concept through to completion. Here, you're valued and given the...

  • Sales Advisor

    6 days ago


    Clydebank, United Kingdom New Look Full time

    About Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility- That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose – to be the most loved and trusted high street retailer and bring...


  • Clydebank, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Clydebank About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Clydebank Peugeot branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to...

  • Sales Advisor

    6 days ago


    Clydebank, West Dunbartonshire, United Kingdom New Look Full time

    About UsAt New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility- That's the New Look wayIn 1969 New Look contributed to fast fashion and things are about to get even faster. We're a team united with a clear purpose – to be the most loved and trusted high street retailer and bring some...