Customer Service Advisor
2 months ago
Prestigous banking client looking for temporary Customer Service Advisors
- Long term temp oportunity
Customer Service Advisor
Do you have experience working with customers? Looking for an exciting role? Look no further
Our client, a large high street banking organisation has a number of temporary ongoing positions for Customer Service Advisor.
The Customer Service Advisor role is about...
- Providing a range of processing and administrative activities, to provide our customers with a cost effective and efficient service
- Dealing with customer enquiries related to mortgage services
- Ensuring accuracy at all times, whilst adhering to our policies and procedures
- Working in a modern and comfortable office where everyone works together to achieve collective goals
We need you to have
- Ability to pay close attention to detail, whilst working in a fast paced environment
- Excellent verbal and written communication skills
- Pc Literate with demonstrable administration skills
- Willingness to learn and develop
- Innovative thinker, generating original solutions to problems
- Able to manage a variety of different workloads and processes, at any one given time
- Strong focus on delivering an exceptional customer experience
- Strong service delivery ethic, including the ability to work under pressure and to tight time scales, with imposed deadlines for the completion of the work
Working hours are: Monday - Friday
- 9am
- 5pm (35 hours per week) with one hour lunch
Location: Glasgow, G81 area (Clydebank).
Points to note: If we offer you the job and you accept, you will be required to pass a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.
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