Customer Service Executive

6 months ago


Clydebank, United Kingdom Arnold Clark Full time

**Salary**: £24,000 plus benefits

**Type of work**: Permanent

**Location**: Clydebank
About the role

We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Clydebank Peugeot branch and help customers get excited about our products.

Why choose us?

33 days’ holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression

Hours

You’ll work a five-day week on a set rota that includes weekends (44 hours per week).

About the role

At Arnold Clark you’ll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey - from enquiry, to sale, to delivery, and beyond. As part of a cohesive team, Product Geniuses will have the fully support of the management team in branch.

Day-to-day duties

Preparing the showroom and cars for the day ahead.
Assist with showroom presentation and advertising.
Supporting the Sales department and delivering excellent customer experience.
Organising and accompanying customers on test drives.
Swotting up on our vehicles and manufacturers.
Learning about our products so you can help our customers find the perfect fit.
Enhancing the customer journey from enquiry to delivery.

Essential skills

You’ll be a confident communicator who understands that a positive attitude gets great results.
Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, you’ll be responsible for ensuring an outstanding customer journey that’s memorable for all the right reasons.
A full UK driving licence.
As happy working on your own initiative as you are in a team.
One of our company values is progression, so it’s vital you are eager to progress within this role to car sales.

Our culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

**Benefits**:
Every Arnold Clark employee is entitled to a wide range of benefits, including:
Discount on new and used vehicles
Contributory pension scheme
Private medical insurance
Life assurance



  • Clydebank, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Clydebank About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Clydebank Used Car branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to...


  • Clydebank, West Dunbartonshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a key member of our store team, you will be responsible for delivering excellent customer service and ensuring a great shopping experience for our customers.Key ResponsibilitiesProvide exceptional customer service and respond to customer queries in a timely...


  • Clydebank, West Dunbartonshire, United Kingdom Asda Full time

    About the RoleAs a Customer Delivery Driver with Asda, you will be part of a dynamic team responsible for delivering high-quality customer experiences every day. Our customers rely on us to provide timely and efficient delivery services, and we need someone who can help us meet this challenge.Key Responsibilities• ⁠Deliver products to customers in a...


  • Clydebank, West Dunbartonshire, United Kingdom Asda Stores Ltd Full time

    About the RoleAs a Service Colleague at Asda Stores Ltd, you will play a vital role in ensuring the efficient running of our stores. Your friendly and approachable nature will shine as you work across various departments to deliver great results and provide excellent customer service.Your Key ResponsibilitiesProviding top-notch customer service and ensuring...


  • Clydebank, United Kingdom M-TWO Full time

    There are not many more important people in the print, packaging and manufacturing process than the Customer Services team. Yes, everyone in the process all adds to the collective but as a Customer Service Representative, you're the one that pulls the print and packaging process from concept through to completion. Here, you're valued and given the...


  • Clydebank, United Kingdom Ascot Management Services Ltd Full time

    Are you an experienced inbound customer service representative looking for a new opportunity? We are currently seeking a motivated individual to join our team as an Inbound Telesales Representative. If you are a self-starter with excellent communication skills and a passion for helping customers, we want to hear from you. Pay: £21,000.00-£22,500.00 per...

  • Sales Executive

    5 days ago


    Clydebank, West Dunbartonshire, United Kingdom Cash Generator Full time

    Meet Our Sales TeamCash Generator is a leading sales organization in the industry, and we are currently seeking a talented Sales Advisor to join our team in Clydebank.Key Responsibilities:As a Sales Advisor, you will be responsible for meeting sales targets and providing excellent customer service to our clients.You will work closely with our sales team to...


  • Clydebank, West Dunbartonshire, United Kingdom We Buy Any Car Ltd. Full time

    About the RoleWe are seeking an experienced Area Sales Representative to join our team at We Buy Any Car Ltd. This is a fantastic opportunity for a sales-focused professional to work in a dynamic environment with a market-leading brand.Key ResponsibilitiesBuy cars and ensure the efficient running of the branch as the main point of contact for...


  • Clydebank, United Kingdom Ascensos Full time

    **Ascensos** is an award-winning omnichannel contact centre dedicated to bringing a fresh approach to retail customer care. We believe that all customers deserve an exceptional customer experience. And that's what we deliver. We help brands, and their customers stay in love. Whether it's clients or colleagues, delivering with a personal touch is truly...


  • Clydebank, United Kingdom Ascensos Full time

    LOCATION 4 North Ave, Clydebank G81 2LA TYPE Office Based POSITION Full Time, Permanent SALARY £22,672.00 **Ascensos** is an award-winning omnichannel contact centre dedicated to bringing a fresh approach to retail customer care. We believe that all customers deserve an exceptional customer experience. And that's what we deliver. We help brands, and their...


  • Clydebank, United Kingdom Ascensos Full time

    LOCATION 4 North Ave, Clydebank G81 2LA TYPE Office Based POSITION Full Time, Permanent SALARY £23,805 **Ascensos** is an award-winning omnichannel contact centre dedicated to bringing a fresh approach to retail customer care. We believe that all customers deserve an exceptional customer experience. And that's what we deliver. We help brands, and their...


  • Clydebank, West Dunbartonshire, United Kingdom Dreams Full time

    The Role: At Dreams, we're on a mission to provide exceptional customer experiences. As a key member of our Retail team, you'll be responsible for delivering outstanding service to our customers, ensuring they feel at home in our stores.Your Key Responsibilities:* Provide personalized support to customers, understanding their needs and preferences to...


  • Clydebank, United Kingdom Boots Full time

    Summary Job Reference: - 215042BR Clydebank, Shopping Centre Fixed Term We are now recruiting Christmas Customer Advisors for our 98 Sylvania Way Clydebank Dunbartonshire store. The exact shift patterns will be discussed at interview **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your...


  • Clydebank, West Dunbartonshire, United Kingdom nando's Full time

    **Welcome to Nando's**We're on the hunt for talented individuals to join our Front of House team!As a Front of House Team Member, you'll be the face of Nando's, responsible for creating unforgettable customer moments and leaving a lasting impression.**Your Key Responsibilities:**Provide a warm welcome to our guests and make them feel at...

  • Service Colleague

    4 weeks ago


    Clydebank, West Dunbartonshire, United Kingdom Asda Full time

    About Our Service Colleague RoleWe're looking for friendly and enthusiastic individuals to join our team as Service Colleagues at Asda. As a Service Colleague, you'll work across various departments to ensure the efficient running of our stores.What You'll Be DoingServing customers at the checkoutsPerfecting pizzasPicking for home deliveriesReplenishing...

  • Service Colleague

    5 months ago


    Clydebank, United Kingdom Asda Stores Ltd Full time

    Job Title Service Colleague Location Clydebank Employment Type Part time Contract Type Fixed Term (Fixed Term) Shift Pattern Work Shift: Nights Hours per Week 8 Pay Rate £14.58 Category Retail Hourly Colleagues, Sales Staff Closing Date 19 July 2024 Service Colleague Our operation runs 24 hours...


  • Clydebank, West Dunbartonshire, United Kingdom Arnold Clark. Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic Automotive Service Expert to join our team at Arnold Clark's Clydebank Used Cars branch.The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service.About the Role:Provide top-notch vehicle care and maintenance...

  • Sales Assistant

    2 weeks ago


    Clydebank, West Dunbartonshire, United Kingdom Savers Full time

    About Us: At Savers, we're passionate about delivering an exceptional customer experience. Our stores are bustling with energy and excitement, making us a great place to work for those who love retail.Role Overview: As a Sales Assistant, you'll play a vital role in bringing our customers' shopping experiences to life. You'll be the face of our brand,...


  • Clydebank, United Kingdom Asda Full time

    Customer Delivery Driver - Clydebank Job TitleCustomer Delivery DriverLocationClydebankEmployment TypePart timeContract TypePermanentShift PatternWork Shift: DaysHours per Week22.5Pay Rate£12.04CategoryRetail Hourly Colleagues, Sales StaffClosing Date4 November 2024 About the RoleOur operation runs 24 hours per day, 7 days per week and with that brings a...

  • Service Colleague Days

    4 months ago


    Clydebank, United Kingdom Asda Stores Ltd Full time

    Job Title Service Colleague Days Location Clydebank Employment Type Part time Contract Type Fixed Term (Fixed Term) Shift Pattern Work Shift: Days Hours per Week 8 Pay Rate £12.04 Category Retail Hourly Colleagues, Sales Staff Closing Date 1 August 2024 Service Colleague Our operation runs 24...