Customer Support Specialist

7 months ago


Dunstable, United Kingdom Tate Recruitment Limited Full time

**Customer Support Specialist**

**Dunstable**

**Salary £26k to £32k**

Leading manufacturer and distributor based on the outskirts of Luton looking for a Customer Support specialist to join their team. This role will play a key part in providing technical assistance to customers.

**Role**
- Respond to customer enquiries with regards to technical issues
- Diagnose and troubleshoot technical issues.
- Work closely with the manufacturing team to identify and resolve product defects.
- Update technical documentation.
- Help with training for internal teams.
- General admin
- Must have NVQ Level 3 Electrical installation or equivalent.
- Initial Periodic Electrical Inspection & Testing or equivalent
- Proven experience in technical support or face to face
- Excellent communication skills
- Ability to troubleshoot and solve technical problems

Tate is acting as an Employment Business in relation to this vacancy.


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