Helpdesk Coordinator/administrator
2 weeks ago
**About us**
The Building Maintenance Company provides property maintenance services to national companies around the UK including restaurant and pub chains, shops, charities and care homes. We're looking to expand our Helpdesk Team and would like to recruit someone who appreciates the importance of great customer service.
Working as part of a team, you will get involved in all aspects of the Helpdesk. You will be answering phones, keeping our in-house computer system and customers updated with information about live jobs, conversing with our engineers and subcontractors and ensuring that communication with our customers is always excellent.
You don't need to have experience of our industry as we will provide all the training you need. What we're looking for is a bright, friendly person with a "can do" attitude, office and customer service experience and a confident, polite telephone manner.
**Job Types**: Full-time, Permanent
**Salary**: From £21,500.00 per year
**Benefits**:
- Casual dress
- Company pension
- Cycle to work scheme
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
COVID-19 considerations:
We've maintained social distancing throughout the office and other public areas within the building.
**Education**:
- GCSE or equivalent (required)
**Experience**:
- office: 2 years (required)
- office-based customer service: 1 year (preferred)
Work Location: One location
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