Helpdesk Customer Service Advisor
2 weeks ago
Title**:Helpdesk Customer Service Advisor**
Location: Wallsend
Start Date: ASAP
Contract: Temp to Perm
Pay Rate: £10.90 per hour PAYE
Our client who are one of the leading companies within the Facility Management sector are currently recruiting for a Helpdesk Administrator to join their team based in Wallsend area.
Shift pattern in place. Working hours 8 hours per day between 0600-2000, 5 days per week including Saturdays and Sundays on a rotational basis. (operational 24/7 365 days per annum so there may be a requirement for out of hours working occasionally.)
Must be able to work remotely as well as travel into the office.
**Duties**:
- Inputting new work tasks in to concept to ensure that attendance takes place within the required timeframes.
Plan PPM work for engineers and sub-contractors
- Track the daily work outstanding for engineers and sub-contractors
- Raise purchase requisition and/or purchase orders.
- Collate accurate reports as required.
- Ad hoc administration duties.
- Managing quoted works process liaising with contract staff where required.
**Requirements**:
- Understanding of the FM business/Helpdesk Experience (desirable)
- An excellent telephone manner.
- Excellent time management skills.
- Ability to work under pressure and meet tight deadlines.
- Working knowledge of MS Office including Excel and Outlook.
Resourcing Group is acting as an Employment Business in relation to this vacancy.
-
Repairs Helpdesk Customer Service Advisor
4 weeks ago
Brighton and Hove, United Kingdom Brighton & Hove City Council Full time**Repairs Helpdesk Customer Service Advisor**: Posted on 13 March 2024 Apply - Directorate BHCC: Housing, Neighbourhoods and Communities - Salary £31,771 - £32,311 total pay including 5.5hrs p/w contracted overtime - Contract Permanent **Job Summary**: - Job reference - orbis/TP/226098/39764- Positions available - 2- Working hours - 37 hours plus 5.5...
-
Repairs Helpdesk Customer Service Advisor
4 weeks ago
Brighton and Hove, United Kingdom Brighton & Hove City Council Full time**Repairs Helpdesk Customer Service Advisor**: Posted on 6 June 2023 Apply - Directorate BHCC: Housing, Neighbourhoods and Communities - Salary £29,417 - £29,957 total pay including 5.5hrs p/w contracted overtime - Contract Permanent **Location**: Housing Centre, Moulsecoomb, Brighton **Job Summary**: - Job reference- orbis/TP/226098/33460- - Positions...
-
Customer Service Advisor
7 days ago
Swalwell, Tyne and Wear, United Kingdom The Recruitment Group Full timeFinance Administrator Gosforth £23400 to £27000 (pro rata)6 month contract Monday to Friday 9am to 5pm (opportunity to WFH 2 days a week after a successful training period) The Recruitment Group are currently recruiting Finance Customer Service Advisor to work for one of our clients sites based in Hellabyon a 6 month contract. This is a great...
-
Customer Service Advisor
6 days ago
South Shields, Tyne and Wear, United Kingdom Adecco Full timeJoin our client's team as a Patient Support Advisor and make a real difference in the lives of patients and their support persons. As a Patient Support Advisor, you will be responsible for responding to and documenting customer technical enquires via phone calls and emails. You will engage with prospective and current customers, including patients,...
-
Customer Service
7 days ago
Tyne and Wear, United Kingdom Brook Street Full timeI am currently recruiting for my clients based in south shields for customer service representatives. The hours are Monday - Thursday, 9am -7pm. A great benefit in this role is a 4-day working week. This means a 3 DAY WEEKEND. The pay-rate is £10.15 per hour. You will be joining a great team of customer service advisor who are really making a difference...
-
Customer Service Advisor Supervisor
4 weeks ago
Newcastle upon Tyne, United Kingdom Multi TradesRecruitment Full timeMulti Trades Recruitment are looking for a Customer Service Supervisor to join our team in Newcastle, NE12 8BU on a permanent basis. This is a full time role working on a shift rotation. On offer is a salary banding of £22,500 - £25,000 dependent upon skills and experience. With the addition of a 10% shift allowance. You’ll need to work flexibly with...
-
Customer Service Advisor
2 weeks ago
Gateshead, Tyne and Wear, United Kingdom The Recruitment Group Full timeFinance Administrator Gosforth £23400 to £27000 (pro rata) 6 month contract Monday to Friday 9am to 5pm (opportunity to WFH 2 days a week after a successful training period) The Recruitment Group are currently recruiting Finance Customer Service Advisor to work for one of our clients sites based in Hellaby on a 6 month contract. This is a great...
-
Fm Helpdesk Advisor Supervisor
4 weeks ago
Newcastle upon Tyne, United Kingdom Multi TradesRecruitment Full timeMulti Trades Recruitment are looking for a Customer Service Supervisor to join our team in Newcastle, NE12 8BU on a permanent basis. This is a full time role working on a shift rotation. On offer is a salary banding of £22,500 - £24,000 dependent upon skills and experience. With the addition of a 10% shift allowance. You’ll need to work flexibly with...
-
Advisor Services Administrator
4 weeks ago
Gateshead, Tyne and Wear, United Kingdom Ingenia Resourcing and Recruitment Ltd Full timeAre you a fully experienced Motor Dealer Service Advisor? As a Service Advisor working for this franchised dealer, you will be required to handle customer enquiries, book customers in, produce job cards, see customers in, obtain fleet authorisations, price up and sell additional work, keep customers informed of progress/delays, invoice, handle payments and...
-
Administrator/ Customer Service Advisor
6 days ago
Gateshead, Tyne and Wear, United Kingdom Think Recruitment Full timeAdministrators/Customer Service Advisors required to work with Gateshead based council. Location: Gateshead, NE8 Start Date: ASAP Duration: 4/5 months temp contract Pay: 13.50 p/h, paid weekly Hours: Monday - Friday, 9am - 5pm. Job role: You will be tasked in providing basic administrative duties and offering customer support via the telephone...
-
Customer Service Advisor
2 weeks ago
Gateshead, Tyne and Wear, United Kingdom Novax Recruitment Ltd Full timeJob Title: Customer Service Advisor - Housing Location: Gateshead Pay Rate: £15 Umbrella P/H Job Type: Full Time Contract - Office Based The Role To be a key point of contact for customers responding to enquiries across a range of Housing and Council services in line with service standards To accurately process and reconcile income in line with...
-
Customer Service Advisor
6 days ago
Gateshead, Tyne and Wear, United Kingdom Novax Recruitment Ltd Full timeJob Title: Customer Service Advisor - Housing Location: Gateshead Pay Rate: 15 Umbrella P/H Job Type: Full Time Contract - Office Based The Role To be a key point of contact for customers responding to enquiries across a range of Housing and Council services in line with service standards To accurately process and reconcile income in line with the...
-
School & Helpdesk IT Support Technician
3 weeks ago
Wallsend, Tyne and Wear, United Kingdom Nijhuis Saur Industries Ltd Full timeJob Title: ICT Support Technician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st...
-
School & Helpdesk IT Support Technician
3 weeks ago
Wallsend, Tyne and Wear, United Kingdom Nijhuis Saur Industries UK and Ireland Full timeJob Title: ICT Support Technician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st...
-
School & Helpdesk IT Support Technician
6 hours ago
Wallsend, Tyne and Wear, United Kingdom Nijhuis Saur Industries UK and Ireland Full timeJob Description Job Title: ICT Support Technician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities...
-
Parts & Service Advisor
2 weeks ago
Gateshead, Tyne and Wear, United Kingdom Pin Point Recruitment Full timeParts & Service Advisor * Gateshead * Monday to Friday * Full-time, Permanent Staff Position * £25,000 to £28,000 per annum depending on experience. A growing industrial equipment supply company are looking for an experienced Parts & Service Advisor to support their team on a permanent basis. You will be responsible for responding to technical...
-
Customer Service Advisor Temp
7 days ago
North Shields, Tyne and Wear, United Kingdom MTrec Commercial Full timeImmediate start date. Great team culture. Any support required is provided. They are currently looking for an Polish Speaking Customer Service Advisor to join their team.
-
Customer Service Advisor Temp
2 weeks ago
North Shields, Tyne and Wear, United Kingdom MTrec Commercial Full timeImmediate start date. Great team culture. Any support required is provided. They are currently looking for an Polish Speaking Customer Service Advisor to join their team. Providing professional and efficient customer sales and service in all duties Making reservations and handling enquiries via: voice, email, chat and other web response solutions, in order...
-
Customer Service Advisor Temp
2 weeks ago
North Shields, Tyne and Wear, United Kingdom MTrec Ltd Full timeImmediate start date. * Great team culture. * Any support required is provided. They are currently looking for an Polish Speaking Customer Service Advisor to join their team. Providing professional and efficient customer sales and service in all duties * Making reservations and handling enquiries via: voice, email, chat and other web response...
-
Polish Speaking Customer Service Advisor
7 days ago
North Shields, Tyne and Wear, United Kingdom MTrec Commercial Full timeRewards and Benefits on Offer Immediate start date. Varied and interesting job role. Great resources. Great team culture. Any support required is provided. The Company you will be working for; Our client is an established and successful company based in North Shields. They are currently looking for an Polish Speaking Customer Service Advisor to join...