School & Helpdesk IT Support Technician
3 weeks ago
Job Title: ICT Support Technician
Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK
Summary:
The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st line support, managing end user devices, through to assisting in implementation of bespoke IT projects.
Duties and Responsibilities:
* Be an active and supportive member of the ICT team, working in collaboration and autonomously to meet the needs of the organisation.
* Act as first line response for daily ICT requests through the online helpdesk software and dealing with any queries, escalating requests or jobs to relevant other members the ICT team as required.
* Maintain and update the Helpdesk knowledge base.
* Using the Group's remote access software to manage and deal with basic 1st level requests to provide remote support to end users.
* Maintain the hardware and software asset registers.
* Managing the build, configuration & issue and return of IT devices to & from end users.
* Manage the resolution of hardware issues through manufacturers or 3rd party suppliers.
* Flexibility and ability to visit other Group sites to provide support, training or assist with hardware/software installations when required.
Skills/Qualifications (Required):
* A minimum of 1-2 years of experience working in an IT helpdesk/technician or similar role.
* A working knowledge of fundamental operations of relevant software and hardware, including Windows Desktop/Server, and Microsoft 365 Office applications.
* Ability to use and offer support on Active Directory, Windows and Office 365 and other common desktop/cloud applications.
* Working Knowledge of service ticketing applications.
* Ability to install, configure and manage hardware, including PC, Printers, and networking equipment.
* Full UK driving License.
* Certifications such as CompTIA A+, Network+, or Microsoft certifications would be a plus.
* Minimum of 5 GCSE's C and above (including Maths and English)
You'll also need to have:
* Strong oral and written communication skills (English)
* The ability to adaptable and learn quickly
* A customer service orientation
* Good multitasking skills
* Problem analysis and problem-solving abilities
Nijhuis Saur Industries UK & Ireland are an equal opportunity employer; we are committed to providing equal opportunities in all aspects of employment in line with the Equality Act 2010#J-18808-Ljbffr
-
School & Helpdesk IT Support Technician
3 weeks ago
Wallsend, Tyne and Wear, United Kingdom Nijhuis Saur Industries UK and Ireland Full timeJob Title: ICT Support Technician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st...
-
School & Helpdesk IT Support Technician
5 hours ago
Wallsend, Tyne and Wear, United Kingdom Nijhuis Saur Industries UK and Ireland Full timeJob Description Job Title: ICT Support Technician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities...
-
ICT Support Technician
3 weeks ago
Wallsend, Tyne and Wear, United Kingdom Nijhuis Saur Industries Ltd Full timeJob Title: ICT Support Technician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st...
-
ICT Support Technician
5 hours ago
Wallsend, Tyne and Wear, United Kingdom Nijhuis Saur Industries UK and Ireland Full timeJob Description Job Title: ICT Support Technician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities...
-
ICT Support Technician
3 weeks ago
Wallsend, Tyne and Wear, United Kingdom Nijhuis Saur Industries Ltd Full timeJob Title: ICT Support Technician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st...
-
Wallsend, Tyne and Wear, United Kingdom Saur Group Full timePlace of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend, UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st line support, managing end user...
-
IT Service Desk Technician
3 weeks ago
Wallsend, Tyne and Wear, United Kingdom Nijhuis Saur Industries Ltd Full timeJob Title: ICT Support Technician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st...
-
ICT Support Technician
3 weeks ago
Wallsend, United Kingdom Nijhuis Saur Industries Ltd Full timeJob Title: ICT Support Technician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st...
-
ICT Support Technician
3 weeks ago
Wallsend, United Kingdom Nijhuis Saur Industries Ltd Full timeJob Title: ICT Support TechnicianPlace of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UKSummary:The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st line...
-
Weekend IT Helpdesk Technician
3 weeks ago
Gateshead, Tyne and Wear, United Kingdom Vertu Motors group Full timeVertu Motors, Gateshead As a Weekend Helpdesk Technician, you'll be an essential part of our IT support team focusing on assisting users with hardware, system and service issues outside of normal hours of operation. Your main duty is to be the first line of defence for the majority of issues that will come through the Helpdesk, ensuring that user...
-
ICT Support Technician
3 weeks ago
Wallsend, United Kingdom Nijhuis Saur Industries UK and Ireland Full timeJob Title: ICT Support TechnicianPlace of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UKSummary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st line...
-
ICT Support Technician
3 weeks ago
Wallsend, United Kingdom Nijhuis Saur Industries UK and Ireland Full timeJob Title: ICT Support TechnicianPlace of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UKSummary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st line...
-
ICT Support Technician
3 weeks ago
Wallsend, United Kingdom Nijhuis Saur Industries UK and Ireland Full timeJob Title: ICT Support TechnicianPlace of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UKSummary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st line...
-
ICT Support Technician
1 week ago
Wallsend, United Kingdom Nijhuis Saur Industries UK and Ireland Full timeJob DescriptionJob Title: ICT Support TechnicianPlace of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UKSummary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range...
-
ICT Support Technician
3 weeks ago
Wallsend, United Kingdom Nijhuis Saur Industries UK and Ireland Full timeJob Title: ICT Support TechnicianPlace of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UKSummary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st line...
-
ICT Support Technician
3 weeks ago
Wallsend, United Kingdom Nijhuis Saur Industries UK and Ireland Full timeJob Title: ICT Support Technician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st...
-
3rd Line Helpdesk Support Technician
4 weeks ago
Newcastle upon Tyne, United Kingdom Energize Group Full timeThe Level 3 Helpdesk Technician is a senior technical support specialist responsible for providing advanced troubleshooting, problem resolution, and escalation support for complex IT issues. This position requires in-depth technical expertise, strong analytical skills, and the ability to lead and mentor junior members of the helpdesk team. Key...
-
ICT Support Technician
2 weeks ago
Wallsend, United Kingdom Saur EUROPE Full timePlaceof Work/Group Company: Nijhuis Saur IndustriesUK/Eire Ltd Wallsend UKSummary:The ICT Support Technician willbe a key member of the ICT Team providing remote support to allemployees across the UK offering technical assistancetroubleshooting and resolving IT issues. Responsibilities willrange from 1st line support managing end user devices through...
-
School Design Technology Technician
2 weeks ago
North Shields, Tyne and Wear, United Kingdom Vision for Education - Newcastle Full timeA Client school in North Tyneside are looking for a Design Technology Technician to work with KS3 & KS4. About the School and Role We're looking for a Design Technology Technician to work within a school who has a strong skillset working within the technology department. You'll be required to assist teaching staff with demonstration lessons and machine...
-
Vehicle Technician Apprentice
3 weeks ago
Wallsend, Tyne and Wear, United Kingdom Pendragon PLC Full timeVehicle Technician Apprentice Stratstone BMW, Tyneside Applications to be submitted to the Apprentice Provider: Love cars? Have a passion for learning how things work? If so, a career as a Mechanic / Technician might be the perfect fit for you! Here at Pendragon, we believe in growing and nurturing talent, and as an Apprentice Technician / Mechanic...