Customer Service Advisor

3 weeks ago


South Shields Tyne and Wear, United Kingdom Adecco Full time

Join our client's team as a Patient Support Advisor and make a real difference in the lives of patients and their support persons. As a Patient Support Advisor, you will be responsible for responding to and documenting customer technical enquires via phone calls and emails. You will engage with prospective and current customers, including patients, their support persons, and healthcare professionals, providing them with the best possible resolution to their concerns. Every call will be diligently recorded into the system to ensure accuracy and accountability.

Our client values a high level of customer service, and your ability to speak with customers in an empathetic and supportive manner will be crucial. By promoting precise information and demonstrating your strong interpersonal skills, you will help create an excellent customer experience. Compliance with regulatory requirements and adherence to Standard Operating Procedures (SOPs) are also important aspects of this role.

With our client, the opportunity to contribute and grow is endless. This role gives you the chance to be part of an inclusive and diverse team, working across different professional cultures. Your continuous improvement mindset and commitment to delivering exceptional service will be valued and supported.

Are you a match for this role? Here are the qualities we are looking for:

Strong interpersonal skills and good communication
Customer-oriented and service-driven
Ability to solve problems.
Continuous improvement mindset
High level of accuracy
Ability to work across different professional cultures.Candidates will need to pass a DBS check.

The hours will be 8:30am - 17:00pm for the first 4-6 weeks. After that, the shifts will rotate between 8am and 8pm.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job Info

Job Title:

Customer Service Advisor

Company:

Location:

South Shields, Tyne and Wear

Posted:

May 7th 2024

Closes:

Sector:

Customer Services

Contract:

Temporary

Hours:

Full Time

Welcome to Fresh Jobs the place to find the freshest job vacancies and career advice.

#J-18808-Ljbffr

  • Tyne and Wear, United Kingdom Back 2 Work Complete Training Full time

    We’re recruiting for Customer Service Advisors to earn £22,308 per annum.Customer Service Advisor benefits:• On-line recruitment process, with potential job offer within 24 hours and fully paid training.• 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary.• Lifestyle Benefits programme –...


  • Tyne and Wear, United Kingdom Cpl Full time

    Role: Customer Service Advisor Rate: £20,000 - £23,500 Duration: 6 month to full time Location: Newcastle – NE27 0BYJob Description:Do you want to work for a company who delivers excellence for our Customers and Colleagues?A company who focuses on our new core values:DeliverCollaborateCommunityCareDo the right thingWe have a long-established...


  • South Shields, United Kingdom Adecco Full time

    Join our client's team as a Patient Support Advisor and make a real difference in the lives of patients and their support persons. As a Patient Support Advisor, you will be responsible for responding to and documenting customer technical enquires via phone calls and emails. You will engage with prospective and current customers, including patients, their...


  • South Shields, United Kingdom Adecco Full time

    Join our client's team as a Patient Support Advisor and make a real difference in the lives of patients and their support persons. As a Patient Support Advisor, you will be responsible for responding to and documenting customer technical enquires via phone calls and emails. You will engage with prospective and current customers, including patients, their...


  • North Shields, Tyne and Wear, United Kingdom MTrec Commercial Full time

    Immediate start date. Great team culture. Any support required is provided. They are currently looking for an Polish Speaking Customer Service Advisor to join their team.

  • Service Advisor

    4 weeks ago


    Tyne and Wear, United Kingdom Autoskills UK Full time

    Location Tyne and Wear - Sector: Truck & Bus - Job type: Permanent - Salary: £22.5k - 25k per year - Contact: Russell Hawkes - Contact phone: 0333 222 5978 - Salary high: 25000 - Salary low: 22500 - Job ref: JO0000042150 - Published: about 3 hours ago - Expiry date: 2023-04-11 - Startdate: 14/03/2023 SERVICE ADVISOR Salary - £22,500 + bonus & OT =...


  • Sunderland, Tyne and Wear, United Kingdom Pendragon PLC Full time €10,400

    Customer Service Advisor Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. Location: Nissan Sunderland Part Time-16 Hour Contract (Weekend Position) A basic salary of £10,400 and a bonus of £1,600 and pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata),...


  • Sunderland, Tyne and Wear, United Kingdom Parent TEST TJ Company 1 Full time €10,400

    Customer Service Advisor Is this the role you are looking for If so read on for more details, and make sure to apply today. Location: Nissan Sunderland Part Time-16 Hour Contract (Weekend Position) A basic salary of £10,400 and a bonus of £1,600 and pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank...


  • South Shields, United Kingdom Adecco UK Full time

    Adecco are working in partnership with a leading client that are looking to recruit an experienced inbound customer service advisor to join their team. Responsibilities and duties of this position include: - Operative effectively with in a customer service environment - Receive inbound calls from new customers - Provide a warm and friendly point of...


  • North Shields, Tyne and Wear, United Kingdom MTrec Commercial Full time

    Immediate start date. Great team culture. Any support required is provided. They are currently looking for an Polish Speaking Customer Service Advisor to join their team. Providing professional and efficient customer sales and service in all duties Making reservations and handling enquiries via: voice, email, chat and other web response solutions, in order...


  • South Shields, United Kingdom All Temps Recruitment Ltd Full time

    We are currently recruiting for a Customer Service Advisor to work within South Shields. **THE ROLE**: - Provide an efficient/effective responsive Elected Member (South Tyneside Council) enquiry service. - Provide a reception service at the company headquarters. - Making outbound calls that promote the company’s services, conducting service surveys and...


  • North Shields, Tyne and Wear, United Kingdom MTrec Ltd Full time

    Immediate start date. * Great team culture. * Any support required is provided. They are currently looking for an Polish Speaking Customer Service Advisor to join their team. Providing professional and efficient customer sales and service in all duties * Making reservations and handling enquiries via: voice, email, chat and other web response...


  • Gateshead, Tyne and Wear, United Kingdom M Group Services Full time

    We’re looking for a Customer Service advisor to join our team in Newcastle! Within the customer service advisor role, you will be the first point of contact for customers, colleagues & energy supplier employees, providing support to resolve issues, requests and any other queries they may have. We look to provide the best possible service to our customers...


  • Sunderland, Tyne and Wear, United Kingdom Pendragon PLC Full time

    Customer Service Advisor Location: Nissan Sunderland Part Time Competitive salary with bonus, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services. Are you a confident customer service superstar who’s...

  • Customer Service Advisor

    39 minutes ago


    Jarrow, Tyne and Wear, United Kingdom M Group Services Full time

    Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.We’re looking for a Customer Service advisor to join our team in Newcastle!Within the customer service advisor role, you will be the first point of contact for customers, colleagues & energy supplier employees, providing support...


  • Sunderland, Tyne and Wear, United Kingdom Barclays Full time

    Customer Service Advisor Sunderland As a Barclays Customer Service Advisor within BPMS Operations, you will deliver first class customer service to Corporate and Small Businesses (SME). Within this role, you will work with your team to provide first point of contact for customers resolving all customer queries, complaints, and product support. The...


  • North Shields, Tyne and Wear, United Kingdom MTrec Commercial Full time

    Rewards and Benefits on Offer Immediate start date. Varied and interesting job role. Great resources. Great team culture. Any support required is provided. The Company you will be working for; Our client is an established and successful company based in North Shields. They are currently looking for an Polish Speaking Customer Service Advisor to join...


  • North Shields, Tyne and Wear, United Kingdom MTrec Commercial Full time

    Rewards and Benefits on Offer Immediate start date. Varied and interesting job role. Great resources. Great team culture. Any support required is provided. The Company you will be working for; Our client is an established and successful company based in North Shields. They are currently looking for an Polish Speaking Customer Service Advisor to join their...


  • North Shields, Tyne and Wear, United Kingdom MTrec Commercial Full time

    Rewards and Benefits on Offer Immediate start date. Varied and interesting job role. Great resources. Great team culture. Any support required is provided. The Company you will be working for; Our client is an established and successful company based in North Shields. They are currently looking for an Polish Speaking Customer Service Advisor to join their...


  • North Shields, Tyne and Wear, United Kingdom MTrec Commercial Full time

    Rewards and Benefits on Offer The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. Immediate start date.Varied and interesting job role.Great resources.Great team culture.Any support required is provided. The Company you will be working for; Our client is an established and...