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Customer Service Advisor

4 months ago

South Shields, United Kingdom Adecco UK Full time

Adecco are working in partnership with a leading client that are looking to recruit an experienced inbound customer service advisor to join their team.

Responsibilities and duties of this position include:

- Operative effectively with in a customer service environment
- Receive inbound calls from new customers
- Provide a warm and friendly point of contact
- Build an instant rapport with customers
- Understand the nature of the enquiry
- Provide excellent customer service
- Accurate record keeping and data entry

Essential Skills & Experience
- Working within a customer service environment
- Ability to work to customer satisfaction targets
- I.T literate and competent
- Maintaining high standards of professionalism
- Presenting a friendly & polite manner
- Consistent delivery of quality & attention to detail
- Enthusiasm for customer service & satisfaction

Full training will be given

40 hours a week - Monday to Friday (may be required to work additional hours - Mon/Sun)

This is a temporary ongoing role for 3 months.

**Why work with Adecco?**

Perks at work - discount vouchers and collect points to spend

Support programme with a 24/7 helpline

Eyecare vouchers

Competitive pension scheme

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Joel Hall