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Networks Provisioning Coordinator

4 months ago

Shoreham by Sea, United Kingdom Focus Group Full time

Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology.

We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams are at the heart of Focus Group. Our people make the difference.

We offer a large selection of benefits to our employees which can be found on our website, to encourage great employees to join us and maintain a healthy, happy workspace.

We are now recruiting for a Networks Provisioning Coordinator.

The purpose of this department / team is to provision a variety of Ethernet and data services both stand alone and within projects (MPLS/VPLS). They maintain quality, compliance and service delivery standards of the Networks Division of Focus Group, liaising with both customers and suppliers

Main duties of this role are:

- Day to day delivery of Network Services (Leased Lines/FTTC/SOGEA etc); ordering through to handover in line with our set processes
- Owning the relationship between supplier and customer ensuring smooth implementation
- Coordination of Project, BAU and Multisite rollouts
- Liaising with customer contacts, including project meetings be it face to face or at customer site
- Working with other teams within the business to deliver customer solutions and ensure process alignment and a positive customer experience
- Liaising with Reseller contacts as appropriate

At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Canteen
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free fitness classes
- Free or subsidised travel
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
- Paid volunteer time
- Referral programme
- Store discount
- Work from home

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Work Location: In person