Contract Administrator

4 weeks ago


Haywards Heath, United Kingdom BSW Building Services Ltd Full time

**Job description**:
Contract Administrator
- heating servicing & maintenance

**Location**:
Scaynes Hill, West Sussex

**Reporting To**:
Service Manager

**Company Profile**

BSW Central Heating Ltd is a specialist Central Heating and Renewable Energy Systems contractor based just outside of Haywards Heath. They have been established for 60 years and have a large customer base within Sussex and the South East of England. They predominately work on gas servicing, maintenance and installation contracts for local councils and housing associations, both in a domestic and commercial capacity, and currently run a fleet of engineers and specialist operatives to undertake a full end to end service ensuring excellent levels of customer satisfaction.

Additionally, they have operations that focus on the renewable energy sector undertaking multiple installations of heat pumps and solar energy systems for both private and public sector customers.

**Role Overview**

The role will be based within the busy Service department where you will be joining the administration team to ensure that gas servicing contracts are meeting their statutory annual servicing criteria and to ensure that all compliance measures are met.

**Duties and Responsibilities**
- Inbound and Outbound calls with social housing clients and customers
- Administering large volumes of data on bespoke job management software (Oneserve) and excel databases
- Liaising with clients to check on requirements, certificates and compliance actions
- Assisting with inbound calls for boiler/heating systems breakdowns
- Ad hoc clerical duties within the wider function of the team

**Skills & Experience Required**
- Highly process driven with acute attention to detail
- Well versed in Microsoft Excel
- Strong communication and team skills
- Comfortable working within tight time scales
- Prior experience working within the heating or maintenance services industries would be highly desirable although not essential

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week

**Salary**: £25,000.00-£28,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Haywards Heath: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administration: 1 year (preferred)

Work Location: In person

Reference ID: BSW42023


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