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Operational Strategy Lead

2 months ago

Edinburgh, United Kingdom Lloyds Banking Group Full time

End Date

Thursday 21 March 2024

Salary Range

£73,262 - £86,190

Agile Working Options

Hybrid Working

Job Description Summary


**Job Description**:
JOB TITLE: Operational strategy lead

LOCATIONS: Edinburgh, Bristol, leeds

SALARY: National: £73,262 +

HOURS: Full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our hub locations.

About this opportunity

Are you passionate about driving organisational excellence through strategic operating model design and performance management? If so, this could be the role for you

As part of our team, you'll collaborate with cross-functional stakeholders to design, implement, and refine operating models and other strategic projects to promote business objectives and enhance efficiency and agility. As the Operational Strategy Lead you'll support the implementation of our IP&I Strategy, through operating model changes and strategic projects, including the prioritisation of resources and funds.

You'll also be responsible for:

- Strategic Analysis and Design: Conduct thorough assessments of current operating models, identifying areas for improvement and alignment with organisational goals, to enhance agility, scalability, and overall business performance. Keep abreast of industry trends, leading practices, and emerging technologies to suggest continuous improvements and optimizations for the operating model.
- Prioritisation: Support and suggests prioritisation requirements across the IP&I business, including implementing and evolving a pan-business prioritisation framework
- Cross-functional and Third-Party Collaboration: Work closely with teams across the organisation to understand their processes, challenges, and objectives, fostering strong relationships to facilitate effective collaboration. Manage suppliers (3rd Party), providing oversight and managing underperformance.
- Implementation Planning: Create plans for implementing new operating models, ensuring a smooth transition and mínimal disruption, including communication strategies, training programs, and stakeholder engagement. Identify blockers to delivery and where possible mitigates / resolves, calling out to Performance Director, where required.
- Performance Management: Establish key performance indicators to measure the success and impact of strategy and the business as a whole, continuously monitoring and refining as needed.
- Matrix Model: Develops and/or delivers a plan for a specific area of responsibility and delivering required outcomes by leading others either directly or through a matrix model.

About you:

- Strategic Problem solver: Ability to see the big picture and align operating models with overall business strategy. Project management experience.
- Collaborative: An excellent teammate who can efficiently work with team with a diverse team. Excellent communication and presentation skills.
- Analytical Approach: Comfortable working with data and drawing relevant insights. The ability to translate sophisticated concepts into actionable strategies.
- Outcome focussed: Motivated to achieve tangible, measurable outcomes. Shown experience in strategic planning, business analysis, or operations management.
- Project management experience: Familiarity with Agile methodologies.

Diversity is key to our success, and we're committed to building an environment where everyone can provide their best while developing their career — whatever their background or thinking style.

About us

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want everyone to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

- A generous pension contribution of up to 15%
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping.
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a di