Clinical Support Worker Abbeygate Ward
5 months ago
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us
JOB DESCRIPTION/PERSON SPECIFICATION
YOUR APPLICATION
**Job overview**:
**If you have a passion for helping people the timing couldn't be better - come and see what NSFT have to offer**
**It's more than just a job, it's a chance to make a real difference for our service users doing what you love.**
**Joint out Abbeygate Later Life Team where all our people are valued, can thrive and make a difference.**
We are looking to recruit Clinical Support Workers to join our Abbeygate team based at Wedgwood House, onsite at West Suffolk Hospital.
**Main duties of the job**:
You **need to be kind, supportive** and express the below listed qualities to provide the best care to our service users and their families:
- Be approachable and interested in people
- Be confident in talking with people and comfortable with helping people from diverse range of backgrounds, sexual orientation, culture, religion.
- Have the ability to empathise without giving advice before speaking with your clinical team
- Have non-judgmental attitude and be an active lister
- Be perceptive to notice changes
- Be calm in difficult circumstances or in crisis
- Be able to protect boundaries especially in distressing situations
- Have an awareness of and the ability to adhere to strict confidentiality rules
- Be able to commit to time required for working on the wards (rotated shifts, shifts information below for your attention)
**Working for our organisation**:
**Job location**: Wedgwood House, Abbeygate Ward, Later Life Team**,** West Suffolk Hospital
**Grade Band 3**: £21,730-23,177 (with enhancement for unsocial hours)
**Contracted Hours**:Full time and Part Time hours
**You must be available to commit and work on a shift pattern, which includes days, nights, and weekends**:
- 7.30 am - 3.30 pm
- 1.30 pm - 9.30 pm
- 9.00 pm - 8.00 am
**Unfortunately, we will NOT offer just nights or just weekend shifts.
**Contract**: Permanent
**What we can offer you...**
We want to support you to succeed and be your very best with opportunities for training and development; along with the support of experienced managers, team members and pastoral mentors.
Your health and wellbeing are important to us and are supported through generous annual leave (starting at 27 days and rising with service to 32 days, plus 8 Bank Holidays), a cycle to work scheme, discounted gym vouchers and access to a free employee assistance service 24 hours a day. We also understand the importance of financial health and offer membership of the NHS pension scheme. You will also be able to access discounts to supermarkets and high street stores.
**Detailed job description and main responsibilities**:
Our primary focus is on collaborative working, placing great emphasis on the assessment/treatment model.
**Abbeygate Ward** looks after older people in West Suffolk who have a physical health need and a mental health need. Some of the inpatient beds on Abbeygate Ward are for the care of people with dementia.
**What we can offer you...**
We want to make working for NSFT a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.
**Person specification**:
**Experience**:
**Desirable criteria**:
- Experience in Mental Health
**Other**:
**Essential criteria**:
- Fitness to undergo personal safety training.
**Qualifications**:
**Essential criteria**:
- Care Certificate - must be achieved within first 12 weeks of employment
- NVQ L2/3 in H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3
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