Community Clinical Support Worker

6 months ago

Bury St Edmunds, United Kingdom Norfolk & Suffolk Foundation Trust Full time

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

***

JOB DESCRIPTION/PERSON SPECIFICATION

YOUR APPLICATION

**Job overview**:
**Community Clinical Support Worker - Dementia Intensive Support Team - West Suffolk**

An excellent opportunity has arisen to join the West Suffolk Dementia Intensive Support Team. You will be joining a motivated and passionate multi-disciplinary team working to achieve positive outcomes for service users and their carers.

The team is community based and works in individuals homes to prevent breakdown of care and support, to promote independence and stabilise situations preventing admissions to hospital and premature moves into long term care.

The role involves you working with service users, building trust and rapport and enabling them to have the appropriate care and support in place to maintain their independence.

The role involves working with the support of practitioners but managing your own workload and working autonomously in the community.

**Main duties of the job**:
To undertake work as guided by Practitioners with a specific and clear role from the outset.

To build relationships and engage with individuals and their family

To provide intensive short-term goal orientated input to the person

To explore and better understand needs and risks for individuals

To test out and trial care and support with the individuals and then hand over to external agency following this

To support people to access resources in the local community

To demonstrate/transfer knowledge and skills to other carers/family members

To be flexible and adaptable in the input you give

To highlight any concerns or risks to the Practitioner responsible for the case

To write notes of visits and input onto the computer system in a timely manner

To be able to manage own workload effectively

**Working for our organisation**:
Norfolk and Suffolk NHS Foundation Trust is the main provider of specialist mental health services for the counties of Norfolk and Suffolk, serving a population of 1.6 million.

The Dementia Intensive Support Team is a part of the Suffolk Care Group, working within the community to meet the needs of people with Dementia and their carers.

Benefits included with this role are:

- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- gym membership
- NHS discounts and many more.

**Detailed job description and main responsibilities**:
See under main duties of the job, the clinical support workers main role is engaging with and building a relationship with the service user and their family to enable care and support to be introduced to maintain them in their own homes. This involves, assessing and identifying needs and risks and working autonomously

**Person specification**:
**Experience**:
**Essential criteria**:

- Previous experience within the care sector

**Desirable criteria**:

- Mental health experience

**Qualifications**:
**Essential criteria**:

- Care Certificate - must be achieved within first 12 weeks of employment

**Desirable criteria**:

- NVQ L2/3 in H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC

**Skills**:
**Essential criteria**:

- Good interpersonal and communication skills

**Other**:
**Essential criteria**:

- Ability to travel independently

**Knowledge**:
**Essential criteria**:

- Awareness of professional boundaries in relation to client care
- EQUAL OPPORTUNITIES_
- Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation,

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