Administrative Specialist

3 months ago

London, United Kingdom Recollective Inc. Full time

**Who We Are**

Recollective is the world’s leading online qualitative research platform. Over the past decade, we've worked with some of the largest and most ambitious organizations to help them engage with their target audiences to gain valuable and actionable insight.

With an award-winning suite of powerful research functionalities supported by highly skilled in-house research and service professionals, Recollective makes it easy for our customers to conduct their research online. Whether as a fully customizable DIY solution or implemented with the support of our growing network of global service partners, Recollective is in use at thousands of organizations around the world.

Find out more about us and our story here

**Who You Are**

We are looking to recruit an Administrative Specialist to join our team and help support day-to-day operations across all departments within Recollective. The Administrative Specialist will perform general administrative tasks ranging from routine procedures through to more advanced operational analysis and reporting activities.

If you're passionate about providing excellent service, possess exceptional organizational abilities, outstanding communication skills and thrive in a dynamic, fast-paced environment, this role may be right for you.

**Role Responsibilities**
- Assist with Sales administration tasks, such as approving quotes, the creation of simple sales orders, reporting on customer usage or setting up customer demo sites
- Assist with Services team administration, including scheduling incoming projects and record keeping
- Assist with other general data entry and data management duties
- Create and assist in the creation and maintenance of process and procedure documentation
- Periodically report on administrative tasks and metrics to senior team members
- Plan special functions and events, in accordance with our Company Sponsored Events Protocol. This may include vendor management, scheduling meetings, travel arrangements, etc.
- Provide additional administrative support across departments as needed

**Required Skills and Experience**
- Post secondary education combined with a minimum of 2 years work experience in an administrative support role or 5+ years of equivalent work experience
- Excellent written and oral communication skills. A strong command of the English language is essential to perform this role
- Superb attention to detail and organizational skills
- Ability to work independently with little or no supervision
- Superior time management skills with a demonstrated ability to multitask and prioritize competing demands
- Highly proficient at using Microsoft Excel
- Advanced computer literacy and experience with cloud-based office software such as Google Office Suite or MS Office. Knowledge of CRM systems (Salesforce) is a strong advantage
- The ability to confidently and effectively work with Directors and the Executive team

**Location**

This is a remote-working position, open to any permanent UK-based applicant.

**____________**

**Working at Recollective**

Some people excel in a more formal hierarchy, with a precise job description, a standard 9-5 routine or an environment where your path forward is pre-defined in a traditional way.

This is not that kind of place. At Recollective, everyone is a driver - there are no passengers and no excuses as we continue to build our company together.

If you are customer-obsessed, inspired to find your own new challenges and opportunities, energized by fast-paced change, and driven to blaze our own trail you will love it here.

**Our Core Values**

Read more about each of our core values below:

- Transparency
- Drive
- Excellence
- Humanity
- Team

Here is what else you can expect when joining Recollective in this role:

- We offer competitive compensation and reward people based on performance
- Private medical insurance
- Life assurance
- 20 working days’ paid holiday in addition to the 10 paid days for English bank and public holidays
- Pension plan and much more..
- ____________________________________

We want to be sure that everyone is able to participate fully and equally in our selection process. If you are selected for an interview, please let us know if you require any special accommodation.

Recollective is committed to protecting our job applicant's personal information. We gather, store and handle data fairly, transparently and with respect towards individual rights. By applying, you declare that you have read, understand, and consent to our Job Applicant Privacy Policy.

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