Human Resources Business Partner

3 months ago

Daventry, United Kingdom Percepta International Full time

Human Resources Business Partner
GB-ENG-Daventry

**Description**:** Human Resources** **Business Partner**

**Location - Daventry NN11 (Hybrid working - 3 days office / 2 days remote)**

**Salary - £38,000 + fantastic company benefits + Onsite parking + Canteen**

**Full Time Permanent Role - (40 hours a week Mon - Fri 0830-1700)**

At Percepta, we bring first-class service across each market we support. As a **Human Resources** **Business Partner** in Daventry, UK, you’ll be a part of creating and delivering amazing employee experiences, while also enjoying the satisfaction of being part of a unique culture.

**What You’ll Be Doing**:
Responsible for providing a comprehensive, professional & efficient generalist HR support service to specific client department areas at a local level - performance management, disciplinary & grievance, employee communications, training & development, employee relations/ legal, remuneration & benefits and employee satisfaction, in line with Percepta’ s people strategies.

Responsible for providing a comprehensive, professional and efficient recruitment service to the UK sites from initial identification of vacancy through to appointing a new employee.

Facilitates the achievement of Percepta’ s business objectives by coaching and supporting Managers and Team Leaders with their people management issues, delivering HR projects/ initiatives and identifying and resolving key HR issues.

**During a Typical Day, You’ll**:

- Acts as an advisor and coach to managers and team leaders ensuring pragmatic solutions, legal compliance and resolution of all people management actions and concerns
- Supports managers with performance & absence management issues
- Advises and monitors managers and employees concerning work-related issues, including grievance investigations and disciplinary interviews
- Conducts exit interviews, analysis data and makes recommendations to client department managers
- Conducts employee related counselling and investigations, as necessary
- Manages the implementation and ensures compliance of Percepta’ s Equal Opportunity and Diversity policies
- Supports Jnr HR Manager UK, to ensure employee feedback is gained through the Global Speak Up survey, working with department Managers on improvement and development plans for each department
- Supports the development, implementation and maintenance of all HR related training programmes
- Responsible for local staff forums and liaison with Company wide employee forums
- Provides ad-hoc reports to Finance, Workforce Planning, and Operations with regard to attrition, leavers, and historical employee data for assigned Business Units
- Provides guidance & support in the areas of Health & Safety, Welfare & Social activities
- Supports the internal communications processes and contributes to the HR Intranet section
- Produces monthly people statistics reports
- Works on special projects as required as agreed with the Jnr HR Manager UK
- Personal administration, filing, etc
- Ensures compliance with UK employment legislation

**What You Bring to the Role**:

- Previous HR Generalist experience in a fast-paced environment, so you can support, advise and coach managers/supervisors at all levels - ensuring pragmatic solutions, legal compliance and resolution of all people management concerns.
- A passion and enthusiasm for all areas of HR, including looking for pro-active solutions and improvements when required.
- You will be able to demonstrate you are up to date on current Employment Law and how you maintain that knowledge.
- A team player who will collaborate with and support other team members but be able to work independently when required.
- You will deal well with change management and be able to adapt your approach to situations as they arise.
- An eye for detail with excellent organisational and time management skills.

**What You Can Expect**:

- 25 days Annual leave to start, increases by 1 day on anniversary of start date for the first 5 years, meaning a potential maximum of 30 days annual leave plus bank holidays.
- Life Assurance 4 x annual salary, contributory pension scheme, private medical and comprehensive travel insurance for you and family in line with Scheme rules
- Discounted dental scheme, discounts on brand new vehicles and Employee Assistance Program (EAP).
- Free eye test with money towards new glasses

**About Percepta**:
Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.

Our values are the heartbeat of our organization, and we live, breathe, and play by them every day. As a Percepta team member, you can expect:
**Culture of Service** - to be treated like you are the customer from day one

**Teamwork**- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions

**Respect**- a team that is accountable, de

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