Service Advisor- Peterborough
5 months ago
**Job Title**: Service Advisor Call Handler Responsible to: Team Manager Head of Service Contract: South West England Dental Contract Location/Base: Home Based (2 weeks initial onsite Training) Peterborough - Within 1hr commute of any HUC Location Hours per Week: Service Hours are 0800 2200 (Shift patterns reflect this) Key Relationships: Patients, carers, and members of the public Clinical and Non-Clinical staff located in the Integrated Urgent Care Service (IUCS) Managers and Staff at all levels within the companys group Other IUCS/ NHS111 Providers along with healthcare and allied organizations Overall Purpose of the Role: The Post Holder will be responsible for answering inbound calls from members of the public in need of advice by directing them to the most appropriate service ensuring that all calls are answered promptly, accurately, and professionally in line with the approved training and Performance Standards Principle Responsibilities will Include: Working with the Team Manager Answering inbound calls from members of the public in need of advice by directing them to the most appropriate service Ensuring that all calls are answered promptly, accurately, and professionally in line with the Performance Standards Participating in the monthly call audit process Support the Team Manager to ensure the efficiency and effectiveness of functions; meeting all national and local quality standards and key performance indicators Ensure that calls received are answered promptly and in line with local and national standards Ensure that calls which are received are assessed to ensure that patients and other professionals are directed to the most appropriate service Deliver high quality, safe and effective care over the telephone in accordance with your training and local procedures Communicate effectively with callers in a variety of situations or about areas of concern Quickly and accurately record patient details, symptoms and enquiries using in house Database Use advanced communication, negotiation, and probing skills across a wide range of calls including emotive circumstances or caller aggression Maintain an up-to-date awareness of current policies Meet performance targets Actively contribute to service improvement within the organization Participate fully in meetings with your Team Manager and in an annual performance review and to identify areas of professional development Follow all relevant operational policies, procedures, processes and guidelines are fit for purpose; escalating any changes required to the Team Manager. Develop and maintain close working relationships with a range of local Partnerships and stakeholders. Ensure that good governance remains central at all times, reviewing processes, controls, and frameworks to support operational delivery Develop and maintain robust and professional relationships both internally and externally Identifies and resolves operational challenges in partnership with others and operates a system that to deliver exemplar service standards Perform any other duties as may from time to time be required
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Service Advisor- Peterborough
5 months ago
Peterborough, United Kingdom Herts Urgent Care Full timeTITLE- Service Advisor HOURS- Part time/ Various rotas LOCATION- Peterborough - Hybrid We are looking for Service Advisors to join our team in Peterborough who assist with the smooth running of the IUC Contact Centres by delivering an efficient and level of call handling for both patients and healthcare professionals. As a Service Advisor you will be the...
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Customer Service Advisor in Peterborough
5 months ago
Peterborough, United Kingdom Eden Tyres & Servicing Full timePosition: Customer Service Advisor Location: Werrington, Peterborough Type: Full-Time (Flexible hours, adaptable to school opening times) As a Customer Service Advisor, you will be stationed at our garage reception, providing essential support to the branch manager. Your primary responsibilities will involve keeping our valued customers informed about...
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Parts Advisor- Peugeot Peterborough
5 months ago
Peterborough, United Kingdom Marshall Motor Group Full time**Parts Advisor - Peugeot Peterborough**: Job description - We are currently recruiting for a Parts Advisor to join our Peugeot dealership in Peterborough. You will be provided with on the job training by your colleagues, managers and Peugeot and will be joining a supportive and very friendly team at Peterborough. - We can offer a fantastic range of benefits...
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Clinical Advisor
6 months ago
Peterborough, United Kingdom Herts Urgent Care Full timeTITLE -** Clinical Advisor** Salary - £ 17.50 - £25.43 LOCATION - Peterborough When patients are ill and need the right medical attention, **HUC** provides the **NHS111** and Out of Hours GP service to over three million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the Southwest. **HUC** is thriving, and continued growth...
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Sales Advisor
6 months ago
Peterborough, United Kingdom Cash Generator Full timeView all listings Sales Advisor - Peterborough (P/T) Apply Now Cash Generator Peterborough Sales Team Part time 24 hours per week
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Service Advisor
5 months ago
Peterborough, United Kingdom Group 1 Automotive Full time**Service Advisor** **Overview** Our Citroen Peterborough Retail Centre are actively looking for enthusiastic individuals excited to join our ever-growing automotive family, and if you’re as passionate about cars as we are then we'd love to welcome you to the team where you will be welcomed into a friendly team and be part of our exciting journey. As a...
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Educational Psychologist
4 weeks ago
Peterborough, Peterborough, United Kingdom Peterborough City Council Full timeWe are seeking an experienced Educational Psychologist to join our dynamic and caring Educational Psychology Service (EPS) in Peterborough City Council. The successful candidate will be responsible for delivering high-quality services to children and young people with special educational needs, working closely with schools, families, and other stakeholders....
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Service Advisor
6 months ago
Peterborough, United Kingdom Pendragon Full time**Service Advisor** **CarStore Peterborough** **Salary of £24,500 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...
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Service Advisor
5 months ago
Peterborough, United Kingdom Performance Resourcing Midlands Full time**Service Advisor** Peterborough, Cambridgeshire Basic Salary £25,000 - £28,000 Depending on Experience with £34,000 OTE/annum - **5 Day Week No Weekends!** We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Peterborough **area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR...
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HR Advisor
5 months ago
Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full timeWe are looking to recruit a HR Advisor to join our HR Business Partnering and Advisory Team. This is an exciting opportunity for an existing HR professional wishing to take the next step in their career. Before you apply, let us tell you a little bit about the team and the role..Our HRBP and Advisory team delivers a high-quality HR service providing support...
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Nurse Associate
3 weeks ago
Peterborough, Peterborough, United Kingdom Cambridgeshire & Peterborough Full timeJob OverviewFixed-Term ContractWe are seeking a skilled and enthusiastic Band Nurse Associate to join our Peterborough Adult Locality duty team on a fixed-term contract. As a key member of the team, you will provide high-quality nursing advice, support, and care to service users with mental and physical health needs.You will work closely with a Band duty...
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Food and Beverage Service Staff
20 hours ago
Peterborough, Peterborough, United Kingdom Blue Arrow - Peterborough Full timeJob Title: Food and Beverage Service StaffAbout the Role:We are currently recruiting for 12 experienced Food and Beverage Service Staff to join our team in Stamford, Peterborough. This is a fantastic opportunity to work in a fast-paced environment and provide excellent customer service to our clients.Key Responsibilities:- Provide exceptional customer...
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Service Advisor
2 months ago
Werrington, Peterborough, United Kingdom CV-Library Full timeService Advisor Vacancy - Peterborough Salary: Up to £30,000 + bonus (OTE 35k+) Working hours: Monday to Friday, Saturday mornings on a rota Ref: OC18943 My client is recruiting for an experienced Service Advisor to join their dealership in the Peterborough area. Fantastic benefits package that includes: Competitive starting salary Company pension...
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Service Advisor
1 month ago
Werrington, Peterborough, United Kingdom CV-Library Full timeService Advisor Basic Salary: Up to £30,000 Location: Peterborough Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer...
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Service Advisor Vacancy
4 weeks ago
Peterborough, Peterborough, United Kingdom Octane Recruitment Full timeService Advisor Job DescriptionWe are seeking an experienced Service Advisor to join our client\'s dealership in Peterborough. The successful candidate will be responsible for delivering high levels of customer service, finding customer requirements, and advising on cost, time scale, and what will happen.Key Responsibilities:• Dealing with customers as...
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Peterborough, United Kingdom Cambridgeshire & Peterborough Full timeJob overview Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) invites applications for a Specialty Doctorfor Peterborough Community Learning Disability Service. The successful post holder will provide clinical leadership to Peterborough Community Learning Disability Service and Hollies Inpatient Ward at the Cavell centre. You will work...
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Customer Service Advisor
5 months ago
Peterborough, United Kingdom Calex UK (Stellantis Recruitment) Full timeWe are currently recruiting for a **Customer Service Advisor **to join the Marshall's, Peugeot dealership in Peterborough. As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and customers. To be successful within this role, we do not require previous Automotive experience just a...
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Service Advisor
5 months ago
Peterborough, United Kingdom Marshall Motor Holdings Full time**Customer Service Advisor** **Location**: Volvo Peterborough **Hours**: 46.67 hours per week, including Saturday mornings on a rota basis **Salary**: Basic plus OTE up to £36,000 (site dependent) **Benefits**: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular...
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Service Advisor
5 months ago
Peterborough, United Kingdom Marshall Motor Group Full time**Customer Service Advisor** **Location**: Vauxhall Peterborough **Hours**: 47.25 hours per week, including Saturday mornings on a rota basis **Salary**: Basic plus OTE up to £36,000 (site dependent) **Benefits**: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular...
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Automotive Service Advisor
5 months ago
Peterborough, United Kingdom Sprint Recruitment Full time**SERVICE ADVISOR** **Location of the Vehicle Service Advisor / Service Administrator / Fleet Administrator / Workshop Administrator / Automotive Service Advisor / Service Reception / Commercial Vehicle Service Advisor / Vehicle Service Scheduler**: Peterborough **Salary of the Vehicle Service Advisor / Service Administrator / Fleet Administrator /...