1st/ 2nd Line Support Engineer

1 week ago


Leeds, United Kingdom Premier IT Full time

**Position**: 1st/ 2nd Line Support Engineer
**Day rate**:1st Line £130/ 2nd Line £160 outside IR35
**Location**: Leeds
**Contract Length**: 3 months initially but extensions will be made
**Days per week**: 5 days onsite initially
My client is looking for a **1st/ 2nd Line Support Engineer** who may have previous experience working in Health Care, Schools, Colleges, or Universities. As you would be used to the type of workload. The 2nd Line Support Engineer will be a partof a very friendly team. Working for the NHS/ Healthcare would be a bonus also. This will also be working from an in-house environment from the Leeds office.
**Role**:

- Using the helpdesk system to log calls and progress notes
- Take ownership of your open tickets and manage through to resolution
- Working with Microsoft Teams/ Similar communication software’s

**Desired skills**:

- Microsoft Certified
- Knowledge of ISO 27001
- Knowledge or having Prince 2 Practitioner certificate
Thankyou,
Niamh Hickey
Technical Recruitment Consultant



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