Customer Account Executive
3 months ago
**Who are we?**
Mandate Systems is a family run compliance business with over 30 years specialising in written schemes of examinations for pressure systems. We are one of the UK’s leading providers offering nationwide engineering coverage and have some amazing brands that we work with. We cater for businesses large and small across many markets which includes: renewables, waste management, transport, manufacturing, automotive...
Our mission is to provide our customers with exceptional service and have their safety at the forefront of what we do. We pride ourselves with high quality examinations delivered promptly.
**Our opportunity**:
We currently have an exciting opportunity for an Customer Account Executive to join our sales team, this is a crucial role where high standards should be provided to constantly deliver exceptional service to our customers. You will often be the first point of contact for clients, developing and nurturing relationships is going to be the key to success.
This role primarily focuses on working with our existing customers to obtain renewals, three year contracts and agent account management and growth. Supporting the wider sales function you will also be expected to deal with inbound and outbound sales calls, along with customer research as and when required.
Reporting to the Sales Manager you will work together to achieve the objectives of the business, and will be issued with monthly and quarterly targets to achieve
**The skills you need**:
**- **A proven track record of working in a sales environment with a minimum of 12 months experience looking after customer accounts
- The ability to work successfully in a target-based environment
- Super organisation, good at multitasking and working to deadlines
- Excellent communication skills, both verbal and written
- Positive attitude and passion for sales and excellent customer service
- The skills to build positive relationships with customers and internal stakeholders
- Be able to show initiative, be a self-starter, eager to learn and able to work as a team
- Computer literate and telephone confidence
- Attention to detail for proposal creation and pricing build
**Interviews**:
Successful interviewees will be invited to an interview at our office in Brighouse
**Job Type**:
5 days per week, working hours are 08:30 - 16:30
**Salary**:
£21,000 - £24,000 pro rata
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£24,000.00 per year
**Benefits**:
- Company pension
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- No weekends
**Experience**:
- Account management: 1 year (required)
Work Location: In person
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