Customer Service Executive

1 week ago


Solihull, United Kingdom Arnold Clark Full time

**Salary**: £24,000 plus benefits

**Type of work**: Permanent

**Location**: Solihull
About the role

Passionate about cars? Great. Passionate about customer service? Even better.

We’re currently looking for a Customer Service Executive to create an outstanding customer experience at our brand new Solihull Motorstore and help customers get excited about our products.

Hours

You’ll work a 5-day week on a set rota that includes weekends (44 hours per week).

About the role

At Arnold Clark you’ll be known as a Product Genius, but your role revolves around customer experience. Our Product Geniuses are devoted to learning about our products so they can help our customers make the right choice when they buy a vehicle - they’re our in-branch experts.

This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience.

Day-to-day duties

Helping your branch with various marketing activities - from snapping great stock images of our products to dreaming up inspiring content for our social media platforms.
Preparing the showroom and cars for the day ahead.
Organising and accompanying customers on test drives.
Swotting up on our vehicles and manufacturers.
Learning about our products so you can help our customers find the perfect fit.
Providing relevant information and being there for our customers with all the answers.

Essential skills

You’ll be a confident communicator who understands that a positive attitude gets great results.
Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, you’ll be responsible for ensuring an outstanding customer journey that’s memorable for all the right reasons.
A full UK driving licence.
As happy working on your own initiative as you are in a team.

If you make the cut, you’ll benefit from excellent working conditions, extensive training, sick pay cover, maternity & paternity packages, enhanced holiday package, life assurance and private health care - making our package one of the best in the industry.

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

**Benefits**:
Every Arnold Clark employee is entitled to a wide range of benefits, including:
Discount on new and used vehicles
Contributory pension scheme
Private medical insurance
Life assurance



  • Solihull, United Kingdom Kingston Barnes Full time

    **Customer Service Executive** **Solihull** **Salary - Up to £30,000** **Package - Holiday, Pension, Life assurance, Career development** **Hours: Monday to Friday 9am-5pm** Do you have a strong background in customer service? Are you able to work well within a team? Then reach out! Kingston Barnes is now recruiting for an exciting position as a...


  • Solihull, United Kingdom Sytner Group Full time

    ** About the role Graypaul Birmingham are looking to recruit a Customer Service Executive to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Customer...


  • Solihull, Solihull, United Kingdom Commercial - CCC & TSR Full time

    Customer Service ExecutiveLocation: SolihullSalary: £23,500 & Bonus SchemeStonegate Group are the largest pub company in the UK. Home to over 4,500 pubs, both leased & tenanted and manged, we strongly believe that the pub is the heart of the British culture and that we deliver a fantastic customer experience.We are looking for a Customer Service Executive...


  • Solihull, Solihull, United Kingdom Stonegate Group Full time

    Customer Service Executive Location: Solihull Salary: £23,500 & Bonus Scheme Stonegate Group are the largest pub company in the UK. Home to over 4,500 pubs, both leased & tenanted and manged, we strongly believe that the pub is the heart of the British culture and that we deliver a fantastic customer experience. We are looking for a Customer...


  • Solihull, United Kingdom Stonegate Group Full time

    Customer Service Executive Location: Solihull Salary: £23,500 & Bonus Scheme Stonegate Group are the largest pub company in the UK. Home to over 4,500 pubs, both leased & tenanted and manged, we strongly believe that the pub is the heart of the British culture and that we deliver a fantastic customer experience. We are looking for a...


  • Solihull, United Kingdom Secure Trust Bank Full time

    We know that our people are our biggest investment and to every single one of our customers, our Customer Service Executives are so much more than a friendly voice on the phone. We currently have opportunities for customer centric individuals to join us, working across a flexible shift pattern and support our customers. **What you will do** As a Customer...


  • Solihull, United Kingdom E.ON Full time

    Customer Service Executive **Here's what you'll be doing** nPower Business Solutions (nBS) is the E.ON UK Industrial and Commercial (I&C) pillar and a market leader in the B2B energy retail sector. I&C is a £7 billion revenue business serving c20,000 customers and approximately 200,000 meter points with a view to becoming the number one B2B energy...


  • Solihull, United Kingdom Mayerton Refractories Europe Ltd Full time

    We are looking for a highly organised **Customer Service Executive** to join our friendly team based in Hockley Heath. Working in collaboration with our International Sales and Technical teams you will be co-ordinating and scheduling key account management meetings, managing customer contract administration and supporting order placement to ensure **Peerless...


  • Solihull, United Kingdom Arnold Clark Full time

    We’re currently looking for a Customer Service Executive to create an outstanding customer experience at our new branch opening in Solihull and help customers get excited about our products. We offer our Click & Collect Product Geniuses: - £24,000 + performance-related bonus of up to £6,720 per annum - Click and Collect, Solihull - 33 days annual...


  • Solihull, United Kingdom Commercial - CCC & TSR Full time

    **Customer Service Executive** **Location: Solihull** **Salary: £23,500 & Bonus Scheme** Stonegate Group are the largest pub company in the UK. Home to over 4,500 pubs, both leased & tenanted and manged, we strongly believe that the pub is the heart of the British culture and that we deliver a fantastic customer experience. We are looking for a**...


  • Solihull, United Kingdom With Wise Full time

    “The Wise mission is to improve self-employment, for both the individual and the companies that engage them, through technology and services.”_ We are looking for a Customer Service Executive to investigate and respond to a variety of queries and questions from customers related to our products, aiming to resolve queries within the first contact where...


  • Solihull, United Kingdom Secure Trust Bank Full time

    At Secure Trust Bank our customers are at the heart of everything we do and we are committed to providing great customer journeys at every opportunity. We are now looking for committed and enthusiastic Customer Service Executives to join our Vehicle Finance team. **The Role** We offer a multitude of financial services career pathways, beginning in the...


  • Solihull, United Kingdom Secure Trust Bank Full time

    We know that our people are our biggest investment and to every single one of our customers, our Customer Service Executives are so much more than a friendly voice on the phone. We currently have opportunities for customer centric individuals to join us, working across a flexible shift pattern and support our customers. **What you will do** As a Customer...


  • Solihull, United Kingdom E.ON UK PLC Full time

    nPower Business Solutions (nBS) is the E.ON UK Industrial and Commercial (I&C) pillar and a market leader in the B2B energy retail sector. I&C is a £7 billion revenue business serving c20,000 customers and approximately 200,000 meter points with a view to becoming the number one B2B energy supplier in the UK.We have an exciting opportunity for a Customer...


  • Solihull, United Kingdom Commercial - CCC & TSR Full time

    Stonegate Group is the largest pub company in the UK. Home to over 4,500 pubs, both leased & tenanted and manged, we strongly believe that the pub is the heart of the British culture and that we deliver a fantastic customer experience. Based at our Pub Support Centre in Solihull, is our Customer Contact Centre, where we speak to our Managers, Tenants and...


  • Solihull, United Kingdom Digby Morgan Full time

    summary - _ solihull, west midlands_ - _ £26,500 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1227040:WM:I - job details Job Title: Customer Success Executive Our client is one of the fastest growing property and construction tech companies in the UK. Building a world class SaaS business and...


  • Solihull, United Kingdom Digby Morgan Full time

    summary - _ solihull, west midlands_ - _ £26,500 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1227040:WM:D - job details Job Title: Customer Success Executive Our client is one of the fastest growing property and construction tech companies in the UK. Building a world class SaaS business and...


  • Solihull, United Kingdom Secure Trust Bank Full time

    At Secure Trust Bank our customers are at the heart of everything we do and we are committed to providing great customer journeys at every opportunity. We are now looking for committed and enthusiastic Customer Service Advisors to join our Vehicle Finance team. **The Role** We offer a multitude of financial services career pathways, beginning in the heart...


  • Solihull, Solihull, United Kingdom Digby Morgan Full time

    summary- _ solihull, west midlands_- _ £26,500 per year_- _ permanent_- specialism- graduate- sub specialism- business services- reference numberPR :WM:I- job detailsJob Title: Customer Success ExecutiveOur client is one of the fastest growing property and construction tech companies in the UK. Building a world class SaaS business and solving challenges for...


  • Solihull, Solihull, United Kingdom Secure Trust Bank Full time

    What you will doYou will be responsible for handling daily operational tasks including vehicle funding, inbox management, vehicle funding status requests, and calls with our funded dealers.Key ResponsibilitiesWorking a Monday to Friday, 9-5pm shift pattern you will review, process, and follow up dealer requests and manage them within our Salesforce...