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Customer Service Executive

4 months ago

Solihull, United Kingdom Kingston Barnes Full time

**Customer Service Executive**

**Solihull**

**Salary - Up to £30,000**

**Package - Holiday, Pension, Life assurance, Career development**

**Hours: Monday to Friday 9am-5pm**

Do you have a strong background in customer service?

Are you able to work well within a team?

Then reach out Kingston Barnes is now recruiting for an exciting position as a **Customer Service Executive** for one of our clients in the **Solihull** area.

**The Company**:
A successful and secure manufacturer supplying their products to the medical industry. Their bespoke and specialist product portfolio has allowed their clients to be more efficient in their processes and as a result, has saved lives in the long run. Due to increasing demand, this company is looking to grow its team.

**The Role**:
The purpose of the role is to deliver excellent customer service and be responsible for looking after customers. Responsibilities include:

- Customer Service and sales communications
- Process Orders
- Amend and update customer orders as and when required
- Supporting the Customer Service Manager
- Complaint handling and resolution
- Any other reasonable requests related to the job

**Requirements**:

- Totally customer focused
- Experienced in customer service
- High attention to detail and accuracy
- Experience with order processing/dealing with orders
- MS Office proficient
- Educated to GCSE level

**Benefits**:

- 25 days holiday + bank holidays + birthday leave
- Christmas shut down
- Free onsite parking for all employees
- Annual leave buy and sell scheme

**Job Types**: Full-time, Permanent

**Salary**: Up to £30,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Life insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: One location

Reference ID: JHCUSTSERVSOLI