Customer Services Advisor

6 months ago

Liverpool, United Kingdom Kaplan International Full time

**Customer Services Advisor**

**Reference number**: JR235924

**Location**:Kaplan Living Liverpool

**Working pattern**: Full-Time

**Contract Type**:Permanent

**Number of roles**:1

**Salary**: £12 Per hour

We are looking for a **Customer Services Advisor** to join our team.

As a Customer Service Advisor, you will be primarily responsible for Building management, Financial, Marketing Promotion, Service provision, Compliance, and** **any other duties as required by the Management team

This is an excellent opportunity for a Customer Service Assistant or Customer Service Support, who is looking to expand their skills and build their career with an industry leader.

A detailed job description can be viewed here.

**What you’ll bring to the role**
- Provide cheerful reception service to all students and visitors
- Possess excellent oral and written communication skills including the proven ability to engage with customers and colleagues alike
- Embrace the ‘more than just a room’ philosophy of Kaplan Residences
- Have a passion for customer care and a sensitivity to student's needs
- Have experience in a customer-facing environment
- Have experience working in an effective Health Safety culture in line with legislation
- Have good IT skills (MS Word, Excel, etc.) and be adaptable to foster new skills to operate Kaplan’s internal management systems
- Ability to offer flexibility in working hours
- Maintain confidentiality of anything discussed, overheard, or dealt with whilst carrying out the role

**Essential skills/ experience**
- Have experience in customer service, hospitality or student service provision, ideally accommodation
- Be able to engage in team work
- To be able to work on own initiative
- Ability to prioritise workload and meet deadlines

**What we do**

Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.

**What we offer**

As well as a competitive salary, and paths for career progression, we offer a comprehensive benefits package that includes:

- 36 days annual leave*
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
- Medicash Health Cash Plan
- Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time._

**How to apply**

**Additional Application Information**

Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

**Application Support**

**Disability Confident Scheme and Reasonable Adjustments**

At Kaplan International Pathways, we're dedicated to fostering a diverse, equitable, and inclusive global workforce. As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond.

Furthermore, we proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, and Parents and Carers. These groups serve as vital forums for support, connection, and advocacy within our company

£12 Per hour

  • Call Centre Customer Service Advisor

    5 months ago

    Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...

  • Call Centre Customer Service Advisor

    5 months ago

    Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...

  • Customer Sales Advisor

    6 months ago

    Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and supportive. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Regular social events Customer Sales Advisor **Skills & Requirements** - Previous experience in customer service or sales is preferred...

  • Call Centre Customer Service Assistant

    6 months ago

    Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...

  • Call Centre Customer Service Assistant

    6 months ago

    Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...

  • Customer Service/till Operator

    6 months ago

    Liverpool, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Liverpool. We are professional, customer-centric and social. Our work environment includes: - Growth opportunities - Regular social events - Relaxed atmosphere - Casual work attire The duties will include: - Providing a prompt and courteous member service - Assisting the Front-End Assistant...

  • Customer Service Advisor

    6 months ago

    Liverpool, United Kingdom Hire-online Full time

    We’re recruiting for Customer Service Advisors Hybrid (with remote working). **Customer Service Advisor benefits**: - 9% employer contributed pension - 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover - Additional optional Health and Dental insurance - Generous holidays - Buy as you earn share scheme -...

  • Customer Sales Assistant

    6 months ago

    Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are collaborative, inclusive and customer-centric. Our work environment includes: - On-the-job training - International workforce - Company perks - Safe work environment **Sales Assistant** Switch Advisor Ltd is seeking a Sales Assistant to join our team in Liverpool on a Full-time...

  • Customer Service Advisor

    6 months ago

    Liverpool, United Kingdom Olleco Full time

    **Customer Service Advisor** **Liverpool, Merseyside** **£23,400 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for an office based Customer...

  • Customer Service Advisor

    6 months ago

    Liverpool, United Kingdom The Candidate Full time

    **Customer Service Advisor - Liverpool (3 days office/2 days home) - £23,000** Having built themselves a large, international fanbase, our client is at the top of their game and the only beauty retailer that’s on everyone’s minds. As they continue their quest for global domination, the company is looking to hire an ambitious Customer Service...

  • Customer Service Advisor

    6 days ago

    Liverpool, United Kingdom HR GO Recruitment Full time

    Job Tittle: Customer Service Advisor Location: Liverpool Salary/Hourly Rate: £24,000 Job Type: Permanent Working hours/days: Monday to Friday 9am-5:30pm (Hybrid option!)HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an...

  • Customer Service Advisor

    6 days ago

    Liverpool, United Kingdom CV-Library Full time

    Job Tittle: Customer Service Advisor Location: Liverpool Salary/Hourly Rate: £24,000 Job Type: Permanent Working hours/days: Monday to Friday 9am-5:30pm (Hybrid option!)HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an...

  • Customer Service Advisor

    2 months ago

    Liverpool, United Kingdom CV-Library Full time

    Customer Service Advisor | Liverpool | Salary: £24,000 - £25,000 + Benefits Shifts Monday to Friday would be 8-4:30pm and 11:30- 8pm on a rota plus a Sunday 9-5pm with day off during the week. Working one in three Sundays. Our client is a brand who has an opportunity like no other, a brand experiencing huge change and big moves! They are...

  • Customer Service Advisor

    6 months ago

    Liverpool, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Advisor** **£21,000 basic salary plus team bonus (up to £250 per month)** **Speke** **Permanent** **Monday to Friday 8:45am to 5:00pm** An opportunity has arisen for a Customer Service Advisor to join our client in the Speke area. Day to day you will be response for all elements of sales support, service and...

  • Call Centre Sales Advisor

    6 months ago

    Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service/Sales team in...

  • Customer Service Advisor

    6 months ago

    Liverpool, United Kingdom Adepto Technical Recruitment Full time

    **The role**: Customer Service Advisor (12 Month Contract) **Location**: Liverpool **Working Arrangements**: Mon-Fri 8am to 4:15pm / 8:45am to 5pm rotating. **Hybrid Working**: Mondays and Fridays working from home with Tuesday, Wednesday and Thursday from the office **Background**: Are you a dynamic and customer-focused professional with a passion for...

  • Customer Service Advisor

    6 months ago

    Liverpool, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn up to £25,625 per annum. Customer Service Advisor benefits: - Additional Buy & Sell Holidays - Company Sick Pay Scheme - Company Paid Maternity & Paternity Leave - Generous Company Pension Scheme - Perk Box Online & High Street vouchers and discounts - Fresh fruit Deliveries twice a week* - £250...

  • Customer Service Advisor

    6 months ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    **Customer Service Advisor - £12.35 per hour.** **Enthusiastic Customer Service Advisors** for roles for an accommodation client in the L3 area of Liverpool. We are looking for people who are passionate about delivering outstanding customer service. Do you enjoy working in a fast-paced environment? Do you have empathetic customer service skills,...

  • Customer Service Advisor

    6 months ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    **Customer Service Advisor** for roles for an insurance client based in the** L37 area of Liverpool.** - Pay Rate is £11.47 per hour. - Overtime and progression **The role of Customer Service Advisor**: - Assisting customers to make changes to customers policies - Helping with customer queries over direct debit payments - Identifying and assessing...

  • Customer Services Advisor

    6 months ago

    Liverpool, United Kingdom Colbern Limited Full time

    704426-6602-23335 8.12 Customer Service Advisor Liverpool Contract £12.71 per hour Our client is looking for an experienced Customer Service Advisor. Are you a strong communicator and have worked in a Contact Centre - would you like to come and work for Liverpool City Council Contact Centre situated in the Cunard Building. As a Customer Services Advisor...