Site Administrator
5 months ago
Meel Group is a collection of three divisions (Projects, Building Services, Sustainability Solutions) providing these services across a varied and prestigious customer base.
Meel Group has built an outstanding and enviable reputation as one of the region’s leading MEP businesses having been active for over 55 years. Our quality of workmanship, professionalism, and commitment to sustainability, coupled with a high level of customer service are integral to our customer experience. Our culture and our people are key to this.
Reporting into and supporting the site manager and director, this is a key role within the division. The division is being prepared for period of rapid growth and the holder must be comfortable with that journey and the opportunities that will bring. Ambitious, commercially astute, proactive and an ability to communicate effectively at all levels, are a must.
**Benefits**:
- Competitive salary £24,000 - £28,000 dependent on qualifications and experience (this is for 40 hours per week, salary will be pro-rata if 30 hours is agreed)
- Full time position at 40 hours however part time at 30 hours would be considered.
- Site office hours 7.00am - 3.30pm Monday to Friday
- Generous profit and performance-based bonus scheme
- Company pension scheme
- Permanent, full-time position (will consider part time at 30 hours per week)
- Opportunity for career development.
- Ongoing investment in training
**The Role**
Maintaining the site office
Assist in the coordination of on-site logistics, including material deliveries, equipment allocation, and site access.
Schedule and organise on-site meetings, including preparing agendas and recording meeting minutes.
Coordinating new staff inductions
Data entry tasks
Adding quotes and jobs via our online job management system (SimPRO)
Be responsible for the efficient scheduling and coordination of works (Maintenance, reactive, planned, and small projects works) with both direct labour and subcontracted labour ensuring statutory compliance.
Review/Audit engineer job & completion information to ensure appropriate actions and information to clients.
Work with the Mechanical & Electrical managers to improve engineering utilisation, working practices, billable time etc.
Work with the relevant internal and external stakeholders to ensure contractual SLA’s are exceeded.
Build, expand and maintain client relationships as part of the wider team.
*This is a summary of the key tasks and responsibilities of the role and is not intended to be an exhaustive list. The job may change over time to reflect the changing needs of the organisation, as well as the personal development of the post holder.
**Essential experience/qualifications**:
- Ability to work alone and as part of a team, motivating others and providing clear direction.
- Deliver and exceed on the customer journey, providing exceptional customer service.
- Fully IT literate with an understanding of CRM systems
- Strong written and verbal communication skills
- Experience in a similar role (Min 2+ years)
- Commercial & financial understanding
**The following would be advantageous but not essential**:
- Experience across the following sectors - Healthcare, Education, Hospitality, Commercial Property
- Experience in dealing with directly and indirectly employed engineers.
- Experience in a similar Mechanical or Electrical engineering business
- SimPRO system knowledge
- Full clean driving license
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £24,000.00-£28,000.00 per year
Expected hours: 30 - 40 per week
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Experience**:
- Customer service: 2 years (required)
- Administrative experience: 2 years (required)
Work Location: In person
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