Customer Service Advisor

7 months ago


Bardon, United Kingdom NRS Healthcare Full time

**Role**:Customer Service Advisor

**Location**:Bardon

**Salary**:£20,995 pa

**Hours**: Full-Time, 37.5 hrs per week, On a rota between 9:00am-18:00pm Mon-Fri, 9:00am-17:00pm Sat-Sun

We are looking for highly motivated individuals who can help us in our mission to improve people’s quality of life and independence every day. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. NRS Healthcare is the UK’s leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling.

**What we look for in a PS Customer Service Advisor**:

- Good customer service experience
- The ability to comply with internal process and procedures
- Excellent communication skills
- Good IT Skills
- Good administration skills
- Able to follow instruction and work to timelines and targets

**In return we offer you the following**
- A chance to work as part of a great team doing a rewarding job
- Competitive salary and benefits
- Career progression opportunities & training
- Pension scheme
- Enhanced holiday of 33 days per year (including bank holidays) which increases with service up to 38 days per year (including bank holidays)
- Participation in our employee recognition scheme and recommend a friend scheme
- Entitlement to Employee Assistance Programme and Bike to Work scheme
- Access to exclusive employee discounts and savings in gym & wellness discounts
- To be noted:_
- This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers._
- This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder._
- Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK._

**Job Types**: Full-time, Permanent

**Salary**: £20,995.00 per year

**Benefits**:

- Cycle to work scheme
- On-site parking
- Referral programme

Schedule:

- Day shift

Ability to commute/relocate:

- Bardon, LE67 1UB: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have a notice period?

**Experience**:

- Customer service: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: Bard00004613



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