Csr Ftc Maternity Leave

7 months ago

Bardon, United Kingdom Volvo Truck and Bus South & East Full time

**CSR (Customer Service Representative) - Maternity Cover 1 year FTC**

**salary up to £24,000 p.a.**

**Hrs Monday to Friday**
**0800hrs to 1600hrs**
- **Training will be given**:_

**The primary role & responsibilities will be as follows**
- To manage the Reception area and be the main point of contact for customers
- Take personal responsibility to ensure customer reception area is maintained to a professional standard
- Responsible for the planning, scheduling and maintenance of customer service plans and workshop planner
- Confirming and booking of MOT’s, planned and unscheduled work with customers in line with VOSA requirements
- Ensuring customer contact is maintained, updating the customer, the workshop planner and any relevant systems before, during after any work is undertaken
- Update the customer and workshop regarding contract type
- Responsible for preparation of quotes, ensuring customer authorisation is received prior to work being undertaken
- Actively liaise and co-ordinate between customer and workshop on progress and ensure timely authorisation of all incremental work is received
- Undertake follow up after service / repair visit to check customer satisfaction
- To carry out any depot administration tasks as required within your role

**Who are you?**
- Be able to work in an organised & methodical manner in a fast moving environment
- Have a friendly and helpful nature with the desire to deliver excellent customer service
- To be able to effectively communicate to customers and colleagues
- To be able to modify your approach in specific circumstances to ensure a positive outcome
- To be able to identify customers’ needs & propose appropriate solutions
- Attention to detail
- A proactive approach which ensures that customer’s expectations are met and exceeded.
- Flexible and positive approach to changing circumstances and changing priorities
- Team Oriented

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: Up to £24,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
- Private dental insurance
- Referral programme
- Store discount
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability

Work Location: In person

Reference ID: 139612

  • Csr (Customer Service Representative)

    7 months ago

    Bardon, United Kingdom Volvo Truck and Bus South & East Full time

    **CSR/Service Advisor** **salary up to £26,000 p.a. + Bonus Scheme** **0600hrs to 1400hrs** **0800hrs to 1600hrs** **The primary role & responsibilities will be as follows** - To manage the Reception area and be the main point of contact for customers - Take personal responsibility to ensure customer reception area is maintained to a professional...

  • Inventory Control Coordinator

    6 hours ago

    Bardon, United Kingdom Vistry Group PLC Full time

    Forklift Operative Role SummaryThis Forklift Operative role offers the opportunity to work for a reputable company in the East Midlands region, with a competitive compensation package and excellent benefits.Key ResponsibilitiesOperate a forklift truck to unload vehicles, locate and store goods, and move materials within the facility.Maintain accurate records...

  • Cleaner

    7 months ago

    Bardon, United Kingdom Churchill Contract Services Full time

    Job Advert: Temporary Cleaner to cover Maternity Leave Location: Serco Ltd, Oakhanger, Hampshire, GU35 9JE Contract Type: Part Time, Temporary Maternity Cover Weekly Hours: Monday to Friday, 15 hours per week **Salary**: £11.44 per hour Our brands are trusted by thousands of organisations across the UK to clean, secure and enhance workplaces, education...

  • Forklift Operative

    2 months ago

    Bardon, United Kingdom Vistry Group PLC Full time

    Forklift Operative - Bardon, England In a Nutshell… We have a new opportunity for a Forklift Operative to join our team within Vistry Works East Midlands, at our factory in Coalville, Leicestershire. As our Forklift Operative you will be responsible for assisting in facilitating the accurate and efficient flow of goods throughout VWEM facility, while...

  • Parts Delivery Driver

    7 months ago

    Bardon, United Kingdom Volvo Group Full time

    Parts Delivery Driver **Location**:Bardon, GB, LE67 1LD**Position Type**:Professional**Parts Delivery Driver - Bardon** **£12 per hour** - Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies...

  • Manufacturing Graduate

    4 weeks ago

    Bardon, United Kingdom Vistry Group PLC Full time

    Manufacturing Graduate - Bardon, England In a Nutshell… Our Manufacturing Graduate Pathway is the perfect place for an aspiring graduate with a natural interest in the future of manufacturing, at a crucial and very exciting time in the MMC (Modern Methods of Construction) industry. This pathway is tailored to expose you to key areas of the business that...

  • Logistics Planner

    2 months ago

    Stanton under Bardon, United Kingdom CV-Library Full time

    About Aggregate Industries UK We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to...

  • Trainee Logistics Planner

    2 months ago

    Stanton under Bardon, United Kingdom CV-Library Full time

    About Aggregate Industries UK We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to...

  • Casual HGV Driver

    1 month ago

    Stanton under Bardon, United Kingdom CV-Library Full time

    We have a brand new vacancy for Casual HGV Driver to join our expanding Witherley Services Aggregates team based out of Bardon Hill Coalville. Here at Witherley Services we are part of Aggregate Industries and are a major supplier of quality materials and services to the construction industry including primary and recycled aggregates, topsoil and bulk earth...

  • Production Manager

    3 weeks ago

    Stanton under Bardon, United Kingdom CV-Library Full time

    About Aggregate Industries UK We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to...

  • Regional Planning Coordinator

    2 days ago

    Stanton under Bardon, United Kingdom CV-Library Full time

    About Aggregate Industries UK We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to...

  • Area Sales Manager- Overseas

    2 months ago

    Stanton under Bardon, United Kingdom CV-Library Full time

    About Aggregate Industries UK We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to...

  • Mechanical maintenance engineer

    2 months ago

    Stanton under Bardon, United Kingdom CV-Library Full time

    About Aggregate Industries UK We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to...

  • People Advisor

    4 weeks ago

    Stanton under Bardon, United Kingdom CV-Library Full time

    About Aggregate Industries UK We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to...

  • Technical Sales Manager

    2 months ago

    Stanton under Bardon, United Kingdom CV-Library Full time

    About Aggregate Industries UK We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to...

  • Head of Project Management Office

    3 weeks ago

    Stanton under Bardon, United Kingdom CV-Library Full time

    About Aggregate Industries UK We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to...

  • Pricing and Commercial Business Partner

    2 months ago

    Stanton under Bardon, United Kingdom CV-Library Full time

    About Aggregate Industries UK We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to...

  • Reporting Accountant

    2 months ago

    Stanton under Bardon, United Kingdom CV-Library Full time

    About Aggregate Industries UK We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to...