Customer Service Administrator

5 months ago


Leighton Buzzard, United Kingdom Chicken Cyclekit Full time

At Chicken CycleKit we continue to grow and 100 plus years on, we are still leading the market in all two-wheeled solutions from novice cyclist to professional racer. As we increase and develop our portfolio of world-renowned brands, we are creating a company that is forward-thinking, agile, passionate and focused on providing the best customer service and selling a wide-ranging portfolio of premium cycles and accessories.

A background in the cycle or fitness industry would be a distinct advantage but not essential.

Key responsibilities will include:

- Checking and processing orders
- Advising customers on their requirements, informing them about unique offers, promotions and new exciting products that could be of interest to them
- Processing customer payments
- Aid with all aspects of sales office administration, including our computer system, CRM system, notification of website updates etc. and anything that eases general office efficiency
- Help execute Chicken CycleKit’s sales and service initiatives, closely aligned with our company goals to reach and surpass our targets for revenue and profitability
- 1 year experience in administration
- An entrepreneurial mindset with a ‘can do’ attitude and desire to roll up the sleeves when necessary to get the job done
- Knowledge of Microsoft office

**Benefits**:

- 20 days annual leave, increasing with length of service + 8 days public holiday
- Career progression with a fast growing company
- Pension contribution
- Generous staff purchase scheme

Salary is dependent on experience and is open to discussion.

So, what are you waiting for? The opportunities you seek could be yours for the taking

**Job Types**: Full-time, Permanent

**Salary**: From £23,500.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends
- Overtime

Supplemental pay types:

- Yearly bonus

Application question(s):

- Please advise what experience you have of cycling and the cycling industry or the outdoor and fitness industry

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Sales administration: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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