Customer Service Advisor
5 months ago
Are you passionate about providing great customer service? Are you looking for a career and not just a job? Then this could be the role for you
If so, consider joining our team in **Leighton Buzzard** as a **Customer Service Advisor / Property Coordinator **where you will provide property management and tenancy administration support to branches, landlords and tenants.
**What’s in it for you as our Customer Service Advisor?**
- Industry leading **training and development**:
- **Support in training towards ARLA** - NFOPP qualifications
- Clear **career progression** opportunities
- Collaborative, rewarding and **fun environment**:
- Team **incentives**:
- **24/7 AIG Smart Health (including virtual GP)** coverage for you and your family
- 25 days holiday entitlement in addition to Bank Holidays
- Employee discounts and Wellness programme
**Key responsibilities of a Customer Service Advisor**:
- Liaise with contractors to ensure repair/maintenance works, safety inspections are carried out
- Ensure routine and additional property visits and checks are carried out
- Where possible and financially viable for the client, to claim for repair/maintenance work under insurance
- Ensure that the relevant payments are instructed promptly and properly regarding contractors, deposits and landlord bills
**Skills and experience required**:
- Outstanding Customer Service skills
- Detail oriented, organised and solid administration skills
- Excellent verbal and written communication skills
CC00339
Job Reference: CC00339
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