Service Advisor

1 day ago


Leighton Buzzard, Central Bedfordshire, United Kingdom CV-Library Full time
Job Title: Service Advisor (Automotive Industry)

Vibe Recruit is seeking a dedicated and reliable Service Advisor for our client in the automotive industry. This is an excellent opportunity for someone with exceptional organisational and communication skills, looking to join a supportive and friendly team.

This is a full-time, Monday to Friday position, with an alternate Saturday shift. You must be able to reliably commute to the site, as the shift starts at 8:20 AM. The estimated salary for this role is £25,000 - £35,000 per annum, depending on experience.

Key Responsibilities:
  • Provide administrative support to the service department, including managing customer appointments and inquiries.
  • Act as the first point of contact for customers, providing information on services and resolving any queries.
  • Coordinate between the workshop and customers to ensure smooth service delivery.
  • Maintain accurate records of customer interactions, service requests, and job progress.
  • Process orders, handle invoicing, and manage service documentation.
  • Provide updates to customers regarding the status of their vehicles and advise on any additional work required.
  • Work collaboratively with the team to ensure the smooth operation of the service department.
Requirements:
  • Strong organisational and administrative skills.
  • Excellent verbal and written communication abilities.
  • A customer-focused attitude with the ability to handle inquiries and resolve issues efficiently.
  • Ability to multitask and manage a busy workload.
  • Punctual and reliable, with the ability to start your shift at 8:20 AM.
  • Previous experience in a customer service or administrative role is desirable.
  • Automotive industry experience is not essential, but an interest in the sector is a plus.
What We Offer:
  • A full-time, permanent position with a competitive salary.
  • A supportive working environment with opportunities for career growth.
  • Training and development to support your success in the role.


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