Customer Services Administrator

4 months ago


Leighton Buzzard, United Kingdom Rachel Hill Resourcing Full time

**Duties**:

- Raising customer complaints to the appropriate departments and line managers, and communicate and coordinate effectively with internal departments.
- Provide pricing and delivery information.
- Order processing and invoicing.
- When directed by a manager, undertake any other task appropriate to the skills of a Team Leader.

**Key Skills**:

- Excellent communication and listening skills - written and oral, tactful, courteous and understanding.
- Good working knowledge of IT packages, Word, Excel, Internet/Intranet.
- Strong social and interpersonal skills when dealing with internal and external contacts.
- Good team player and able to work on your own initiative.
- Relevant experience in a Customer Services environment would be an advantage.
- Ability to handle stressful situations whilst remaining calm

**Hours: Monday to Friday 9am to 5pm**

**Salary**: £25,000.00 per year

Schedule:

- Day shift
- No weekends

**Experience**:

- Customer service: 2 years (required)
- Administrative experience: 2 years (required)

Work Location: In person



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