Customer Service Administrator
5 months ago
At Chicken CycleKit we continue to grow and 100 plus years on, we are still leading the market in all two-wheeled solutions from novice cyclist to professional racer. As we increase and develop our portfolio of world-renowned brands, we are creating a company that is forward-thinking, agile, passionate and focused on providing the best customer service and selling a wide-ranging portfolio of premium cycles and accessories.
A background in the cycle or fitness industry would be a distinct advantage but not essential.
Key responsibilities will include:
- Checking and processing orders
- Advising customers on their requirements, informing them about unique offers, promotions and new exciting products that could be of interest to them
- Processing customer payments
- Aid with all aspects of sales office administration, including our computer system, CRM system, notification of website updates etc. and anything that eases general office efficiency
- Help execute Chicken CycleKit’s sales and service initiatives, closely aligned with our company goals to reach and surpass our targets for revenue and profitability
- 1 year experience in administration
- An entrepreneurial mindset with a ‘can do’ attitude and desire to roll up the sleeves when necessary to get the job done
- Knowledge of Microsoft office
**Benefits**:
- 20 days annual leave, increasing with length of service + 8 days public holiday
- Career progression with a fast growing company
- Pension contribution
- Generous staff purchase scheme
Salary is dependent on experience and is open to discussion.
So, what are you waiting for? The opportunities you seek could be yours for the taking
**Job Types**: Full-time, Permanent
Pay: From £24,500.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Yearly bonus
Application question(s):
- Please advise what experience you have of cycling and the cycling industry or the outdoor and fitness industry
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Sales administration: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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