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Holiday Property Coordinator

4 months ago

St Austell, United Kingdom May Recruitment Full time

**Holiday Property Co-ordinator**
**Salary - £25,000 - 27,000.00**
**Location - St Austell/Hybrid**

Would you like to work with one of UK's most luxurious booking agencies who also own and operate their own collection of holiday properties?

We are now looking to recruit a Holiday Property Co-ordinator with great relationship building skills, a commercial understanding, able to track revenue/sales performances.

With a commercial mindset, the Holiday Property Coordinator will work closely with site teams and the Central Office functions to understand current trends in the market. Our client works with several external distribution partners whom the Holiday Property Coordinator will account manage.

The role also includes speaking with guests on the phone, taking reservations and following up on enquiries. It is key for the Holiday Property Coordinator to have a full understanding of all booking processes - both from supporting by taking incoming enquiries and also to understand opportunities for future growth.

This is a fantastic role for an individual who has experience in Holiday sales, has great customer service skills and is keen to develop further into revenue management.

**Who we need**:

- A multi-skilled and driven individual who has good experience in customer/client interactions.
- Someone who can provide great customer service.
- An individual who understands the importance of attention to detail in ensuring that they deliver a 5-star standard of service.
- Someone who is computer literate and ideally has used "SuperControl System"

**Responsibilities**:

- Understand the Revenue strategy and risk/opportunity for each site and make necessary changes to reflect demand, seasonal variations, and local influences.
- Regular liaison with site managers regarding guests, and local aspects and working together to drive ancillary revenues.
- Working with 3_rd_ party distribution platforms to increase brand visibility and further sales opportunities whilst ensuring our content is consistently fresh and updated to support booking conversion.

We are looking for someone who has a commercial outlook and enjoys analysing the impact of market trends. Being a strong communicator (both written and verbal), you will be strong at building successful working relationships with colleagues and partners.

If you feel you have the experience and skills and the role would be ideal for you, we’d love to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- On-site parking
- Referral programme
- Work from home

Flexible Language Requirement:

- English not required

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: In person