Revenue Coordinator

1 week ago

St Austell, United Kingdom Together Travel Full time

We are currently recruiting for a Revenue Coordinator to join our team based at our Trewhiddle Village location just outside St Austell.

Together Travel are a boutique agent and operator of high end holiday homes across the UK. Our Central Office is based in Alderley Park, Alderley Edge, Cheshire.
- **in a nutshell**_

The Revenue Coordinator supports the Head of Commercial with regard to tracking revenue and sales performance and implementing any pricing activity as directed.

With a commercial mindset, the Revenue Coordinator will work closely with site teams and the Central Office functions to understand current trends in the market. Together Travel works with several external distribution partners whom the Revenue Coordinator will account manage.

The role also includes speaking with guests on the phone, taking reservations and following up on enquiries. It is key for the Revenue Coordinator to have a full understanding of all booking processes - both from supporting by taking incoming enquiries and also to understand opportunities for future growth.

This is a fantastic role for an individual who has experience in Holiday sales, has great customer service skills and is keen to develop further into revenue management.
- **day to day responsibilities**_
- Understand the Revenue strategy and risk/opportunity for each site and make necessary changes to reflect demand, seasonal variations, and local influences.
- Regular liaison with site managers regarding guests, and local aspects and working together to drive ancillary revenues.
- Working with 3rd party distribution platforms to increase brand visibility and further sales opportunities whilst ensuring our content is consistently fresh and updated to support booking conversion.
- Developing a thorough understanding of Revenue Management process and practice through data analysis and providing critical information and expert advice to owners and key internal stakeholders.
- Supporting the commercial team in driving ancillary revenue opportunities and developing further distribution opportunities.
- Liaising with Together Travel property owners updating them on pricing strategy and recommending any changes necessary to achieve the overall budgeted revenues.
- Managing niche business, corporate bookings, tours and managing room lists for group bookings.
- Onboarding of new properties to the Together Travel portfolio to ensure all information is fully uploaded to the in-house PMS and 3rd party platforms.
- Complaint handling of any issues that may arise.
- **about you**_

We are looking for someone who has a commercial outlook and enjoys analysing the impact of market trends. Being a strong communicator (both written and verbal), you will be strong at building successful working relationships with colleagues and partners.

You will have experience in customer service, sales and revenue in a travel, holiday lettings or tourism-related business. With good numeracy, literacy, and data interpretation skills we need you to be committed to supporting the team to deliver outstanding performance levels with a passion for delivering results.

Strong experience in using MS Office suite will be required and ideally, you will have experience with Supercontrol, (non-essential) browser-based IT systems and some exposure to third-party distribution partner platforms.

If you feel you have the experience and skills and the role would be ideal for you, we’d love to hear from you.

Let’s get together

**Salary**: £21,500.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Work from home

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Loyalty bonus

Work Location: Hybrid remote in St. Austell, PL26 7AD

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