Assertive Outreach Assistant

5 months ago


Remote, United Kingdom 1 Call Care Limited Full time

At 1 Call Care we are seeking enthusiastic Support workers to join our Assertive outreach team, covering Cardiff, Penarth, and Barry due to an exciting expansion and company development. As part of this team, we are looking for support workers who fully understand the risks of working with such clients and able to work in a flexible and innovative way.

We provide support include drug and alcohol addiction, serious forensic history and a range of mental health illness including personality disorders. The people we support lead chaotic lifestyles and homelessness or are at risk of becoming homeless so the ability to work in a way that promotes engagement is essential. To be successful in this role you will also be required to understand and manage risks. This will involve working with the police, probation officers, prison service, mental health nurses, drug and alcohol teams and work with the multi agency public protection arrangements set out by these services.

1 Call Care (AOT) is a not-for-profit community interest company. Any profit made is put back into the service to provide a higher standard of care along with rewarding the staff who help us achieve our goals.

Since opening our doors in April 2020, our Assertive Outreach Service have worked closely with people who have severe and complex problems and a tendency to disengage from services. They can experience relapses which often results in hospital admissions and homelessness.

Mental health services have traditionally been delivered in settings where the individual agrees to specific tasks at pre-arranged times. Our team work around the individuals needs in his or her own environment whenever it is most needed and most effective. This provides a flexible approach that promotes the health and wellbeing of the individual.

We have a good working relationship with nurses, social workers and other NHS services. Our Assertive Outreach service is the first choice of service for many social workers due to the exceptional support we deliver and have a high success rate when supporting people that other services are unable to provide.

Our goal is to change the way social care is delivered.

**“if you always do what you’ve always done, you’ll always get what you’ve always got”**

**What we offer**:

- Full paid shifts including travel time and mileage (not just the time of the visits).
- Company debit card for travel expenses between calls.
- Full 4 week paid induction within our in house training academy.
- 6 weeks annual leave.
- Specialized training to allow you to complete your role to a high standard in a professional manner. This includes prenoxad injections, emergency first aid, PMVA and Positive behaviour management.
- Free social events.
- Opportunity to gain a national qualification such as QCF and the support to gain a qualification in a specialized area within the service.

For further information please call Keiran on 02921 056 448

Full time hours available.

Experienced support workers can start work immediately.

Driving license and use of own vehicle essential.

Fluent English speaking essential.


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