Insurance Customer Service Advisor
6 months ago
Are you an experienced insurance customer service advisor or account manager looking for a fresh new opportunity with a focus on maximising great, long-term customer relationships?
Do you currently work in a contact centre or sales role and want to find a position with more regular working hours and a great work life balance?
We’re recruiting a role that will really suit someone with great people skills, the ability to build rapport and maximise business through building relationships with their clients. Working for an established insurance company in Cardiff Bay, you’ll be part of a lovely family orientated, supportive culture where you will have the autonomy to manage your own panel of business accounts, building productive relationships and maximising sales opportunities.
**Position**: Insurance Customer Service Advisor (Account Manager)
**Salary**: £25,000 pa
**Hours**: 37.5 hours per week, with shifts covering Monday to Friday 9am to 5pm - NO WEEKEND WORKING
**Location**: Cardiff Bay (Free Parking Available) with hybrid working opportunity after 2-3 months (2/3 days per week in the office)
**Contract**: Permanent
**Start Date**: ASAP
**Benefits**: 25 days annual leave + bank holidays + extra day off for your birthday, hybrid working opportunities after full training completed (2 / 3 days per week in the office), free car parking, casual dress, regular team socials, company pension
**So what does the role involve?**
You will join a close knit and successful team of insurance customer service account managers, contacting brokers / financial advisors and building great relationships.
- Making outbound telephone calls, performing outbound account relationship management, building rapport with existing and new financial advice firms and brokers
- Assisting with new client onboarding, ensuring new business gets a great customer experience
- Setting up online Teams meetings with clients to deliver web demonstrations and product training
- Managing and updating the CRM systems to accurately record customer interactions
**What are we looking for on your CV?**
- Experience in a telephone based telesales executive, account manager or customer service advisor role within the insurance sector
- Previous experience within financial services or insurance, liaising with brokers would be highly beneficial
- Great people skills, able to develop relationships and build rapport
- Highly motivated, with the drive to be successful in an account manager role
- Great computer skills including MS Word, Excel and the internet
Jomo People embrace diversity and truly believe in equal opportunities for all. We believe that inclusion and diversity increases creativity, delivers innovation, improves performance and better serves our customers.
We truly believe in the ethos that companies with greater diversity perform better than those without. It is for these reasons that all qualified applicants will be considered for employment regardless of age, race, religion, genetic information, sexual orientation, gender identity, parental status, disability, educational background or any other characteristic for that matter that doesn’t relate to your ability to perform the role.
So what you waiting for? If you’d like to be considered for this Insurance Customer Service Advisor / Account Manager role in central Cardiff, send Jomo People your CV now
**Salary**: £25,000.00 per year
**Benefits**:
- Company pension
- On-site parking
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Hybrid remote in Cardiff
-
Customer Service Advisor
5 months ago
Cardiff, United Kingdom Yolk Recruitment Full time**Customer Support Advisor** Yolk Recruitment are working closely with an insurance company based on the outskirts of Cardiff, to find a friendly and driven Customer Service Advisor to join their team. In this position you will be responsible for ensuring their customers have the best experience whilst searching for the perfect Insurance Policy. **What...
-
Customer Service Advisor
5 months ago
Cardiff, United Kingdom Jomo People Ltd Full timeWe’re looking for experienced contact centre customer service advisors, based in Wales, who are open to working on a fully remote basis from home for this brand-new opportunity. You will join an established insurance business as a home working customer service advisor, and be part of a super fun, supportive and engaged team of advisors who just love what...
-
Customer Service Advisor
5 months ago
Cardiff, United Kingdom Jomo People Ltd Full timeWe’re looking for experienced contact centre customer service advisors, based in south Wales, who are open to working on a fully remote basis from home for this brand-new opportunity to Cardiff. You will join an established insurance business as a home working customer service advisor, and be part of a super fun, supportive and engaged team of advisors...
-
Customer Service Advisor
5 months ago
Cardiff, United Kingdom Wild Recruitment Agency Full timeDo you have a passion for customer service and believe you can provide an excellent experience? Are you looking for a new challenge and looking for the next step in your career? Do you have experience dealing with customers over the phone? If you are look no further, we have a great opportunity for you as a Customer Service Advisor working with our large...
-
Customer Service Advisor
6 months ago
Cardiff, United Kingdom Wild Recruitment Agency Full timeDo you have a passion for **Customer Service **and believe you can provide an excellent experience? Are you looking for a new challenge and looking for the next step in your career? If you are look no further, we have a great opportunity for you as a **Customer Service Advisor** working with our large national company based in **Cardiff.** You'll be the...
-
Insurance Claims Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Direct Line Insurance Group plc Full timeField Insurance Advisor ApprenticeshipDirect Line GroupAbout Us:We combine decades of industry experience with talented people in every field from data, technology, customer care, to HR, finance and procurement.We're searching for budding Field Insurance Advisor Apprentices to join our Home, SME and Commercial Claims team.A*-C (9-4) GCSE (or equivalent) in...
-
Insurance Advisor
5 months ago
Cardiff, United Kingdom Recruitment Fox Ltd Full time**Job Title: Broker Support Agent / Insurance Advisor** **Location: Cardiff (Hybrid)** **Salary: £24,000 - £26,500 plus company performance bonus** Are you a thoughtful and proactive individual with a passion for results? Join a leading player in the insurance industry as a Broker Support Agent / Insurance Advisor and contribute to the growth of a...
-
Customer Service Advisor
5 months ago
Cardiff, United Kingdom Liberty Full timeLiberty has an exciting opportunity for a Customer Service Advisor to join our team, based in Cardiff. As our Customer Service Advisor, you will provide a high-quality customer and administration service experience. You will be working on a full-time, permanent basis, working 40 hours per week (5 days in 7 inclusive of weekends) and in return, you will...
-
Customer Service Advisor
6 months ago
Cardiff, United Kingdom iRG Full time**The Role** At iRG we are passionate about customer service and endeavour to make the customers journey as smooth as possible. We are looking for a full-time customer service advisor who ensures the highest level of customer care and satisfaction at all times. As part of the role you will maintain effective liaison with various other departments within the...
-
Trainee Insurance Advisor
2 weeks ago
Cardiff, United Kingdom GB001 Marsh Ltd Full timeDescription: Marsh Commercial is one of the UK’s leading commercial insurance brokers, we are a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. Marsh Commercial is member of the wider Marsh Group and with offices in more than 130...
-
Customer Service Advisor
5 months ago
Cardiff, United Kingdom Evans halshaw Vauxhall Full time**Customer Service Advisor** **Location: Vauxhall Cardiff** **35-hour contract - (Monday, Tuesday, Thursday and Friday)** **Competitive salary with bonus, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales...
-
Customer Service Advisor
5 months ago
Cardiff, United Kingdom Pertemps Network Group Full time**Customer Service Advisor**: - 0582047711 Applicants **£12 Per Hour** - Full Time**Temporary** **Cardiff, Cardiff** **Customer Service And Call Centre** **Job Description**: **Customer Service Advisor** **Central Cardiff** **35 hours per week, 9am - 6pm Monday to Friday** **6-month temporary assignment - hybrid working after initial 2-week training...
-
Customer Service Advisor
5 months ago
Cardiff, United Kingdom Yolk Recruitment Full time**Customer Service Advisor** Yolk Recruitment is proud to partner with a new revolutionary bank in Cardiff that is reshaping the industry and allowing for great growth opportunities for Customer Service specialists. In this role you will be working alongside a dedicated and passionate small team providing customer-focused service to guide customers on their...
-
Customer Service Advisor
5 months ago
Cardiff, United Kingdom Tate Recruitment Limited Full time**Customer Service Advisor** **3 month temporary** **Hybrid working** **£14.02 per hour** **Location - Cardiff** **Key accountabilities** - Telephone customer services experience - the Advisors will be working in the connections team who are the first point of contact for customer wishing to have a new electricity connection, increase the size of their...
-
Customer Service Advisor
6 months ago
Cardiff, United Kingdom Blue Arrow Ltd Full timeOur client are the leading developer and operator of low-carbon electricity in the UK and Ireland. They are looking for experienced Hybrid Customer Service and Call Centre Advisors to join their team in Cardiff. It's a great opportunity to build a rewarding career, and a way to help build a world that's cleaner, greener, and fairer for all. - Salary:...
-
Customer Sales Representative
1 month ago
Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Sales Advisor to join our New Business department at Admiral Insurance Plc.Key ResponsibilitiesDeliver exceptional customer service through phone interactions, ensuring a positive experience for our customers.Communicate effectively with customers to understand their needs and...
-
Customer Service Advisor
5 months ago
Cardiff, United Kingdom Jomo People Ltd Full timeWant to kick-start your financial services career within a Customer Service role? Are you a recent graduate looking for your first step on the career ladder? Or maybe someone who has previous customer service experience and wants to join a growing company with a great culture and real progression opportunities. Are you looking for a hybrid role where you...
-
Customer Sales Representative
4 weeks ago
Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full timeStart Your Career with Admiral Insurance PlcWe are currently recruiting for Customer Sales Advisors to join our New Business department. As a Customer Sales Advisor, you will be the first point of contact for our customers, providing exceptional customer service and guiding them through the buying process.Key Responsibilities:Deliver excellent customer...
-
Customer Service Advisor
6 months ago
Cardiff, United Kingdom Itec Skills Full time**Looking for a new career opportunity?** At Itec our employees have access to several great benefits, including 30 days annual leave, health care scheme, 35 hours working week, discounts for retail and gym membership, bonus scheme, life insurance, employee of the month awards, length of service recognition and much more. **Customer Service Advisor** We...
-
Customer Service Advisor
5 months ago
Cardiff, United Kingdom Itec Skills Full time**Looking for a new career opportunity?** At Itec our employees have access to several great benefits, including 30 days annual leave, health care scheme, 35 hours working week, discounts for retail and gym membership, bonus scheme, life insurance, employee of the month awards, length of service recognition and much more. **Customer Service Advisor** We...