Customer Service Advisor

7 months ago


Cardiff, United Kingdom Blue Arrow Ltd Full time

Our client are the leading developer and operator of low-carbon electricity in the UK and Ireland.

They are looking for experienced Hybrid Customer Service and Call Centre Advisors to join their team in Cardiff.

It's a great opportunity to build a rewarding career, and a way to help build a world that's cleaner, greener, and fairer for all.
- Salary: £14.02 per hour (PAYE)
- Contract: Initially 3-6 months, with extension likely
- Working Hours: 37.5hrs per week, Monday to Friday, 08.30-17.00
- Location: Cardiff/Hybrid (2 days in the office, 3 days from home)
- Training: Full training on site for 2 weeks
- Benefits: 28 days paid holiday & pension

**What is the Role?**

You'll speak to customers on the phone making every experience a great one.

**What do I need to be successful?**
- Previous experience working in a telephone-based Customer Service role (minimum 6 months).
- Excellent IT skills - lots of systems to learn and navigate.
- Be able to work on your own initiative, be inquisitive, decisive, and able to see tasks through to completion.
- Your communication and decision-making skills will be second to none and you'll have excellent attention to detail.

**Vetting Requiremen**ts:

- Proof of Right to work in the UK
- Proof of National Insurance - NI Card, payslip or P60/P45
- Proof of Address dated within the last 3 months - Driver/provisional License, Utility bill, Bank statement etc.
- DBS (processed by Blue Arrow
- External DBS accepted if on the update service)
- Credit Check (processed by Blue Arrow)

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.


  • Customer Advisor

    2 weeks ago


    Cardiff, United Kingdom Blue Arrow Customer Success Hub Full time

    Position: Customer AdvisorLocation: Onsite for the 1st 8 weeks then Hybrid.Working 2 days in the office.Site: Located in Cardiff - CF15 7QUSalary: £11.44phHours: Full Time 37.5 hours per week, Monday to FridayShifts: 09:00 - 17:00 with 30 minutes lunch (unpaid) and 2x 15 minutes breaks (paid).Some flexibility maybe required to work until 17:15.Start date:...


  • Cardiff, United Kingdom Hmrc Full time

    Would you be proud to deliver excellent customer service?HMRC is seeking a dedicated Customer Service Advisor to join our team.Our Customer Service Advisors are the voice of HMRC, using their brilliant communications skills to give our customers the best possible experience.You'll be the first point of contact for our customers, providing a first-rate...


  • Cardiff, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 0582047711 Applicants **£12 Per Hour** - Full Time**Temporary** **Cardiff, Cardiff** **Customer Service And Call Centre** **Job Description**: **Customer Service Advisor** **Central Cardiff** **35 hours per week, 9am - 6pm Monday to Friday** **6-month temporary assignment - hybrid working after initial 2-week training...


  • Cardiff, United Kingdom Hmrc Full time

    Would you be proud to deliver excellent customer service?HMRC is seeking a dedicated Customer Service Advisor to join our team.Submit your CV and any additional required information after you have read this description by clicking on the application button.Our Customer Service Advisors are the voice of HMRC, using their brilliant communications skills to...


  • Cardiff, United Kingdom Tate Recruitment Limited Full time

    **Customer Service Advisor** **3 month temporary** **Hybrid working** **£14.02 per hour** **Location - Cardiff** **Key accountabilities** - Telephone customer services experience - the Advisors will be working in the connections team who are the first point of contact for customer wishing to have a new electricity connection, increase the size of their...


  • Cardiff, United Kingdom Jomo People Ltd Full time

    We’re looking for experienced contact centre customer service advisors, based in south Wales, who are open to working on a fully remote basis from home for this brand-new opportunity to Cardiff. You will join an established insurance business as a home working customer service advisor, and be part of a super fun, supportive and engaged team of advisors...


  • Cardiff, United Kingdom Jomo People Ltd Full time

    We’re looking for experienced contact centre customer service advisors, based in Wales, who are open to working on a fully remote basis from home for this brand-new opportunity. You will join an established insurance business as a home working customer service advisor, and be part of a super fun, supportive and engaged team of advisors who just love what...


  • Cardiff, United Kingdom Yolk Recruitment Full time

    **Customer Support Advisor** Yolk Recruitment are working closely with an insurance company based on the outskirts of Cardiff, to find a friendly and driven Customer Service Advisor to join their team. In this position you will be responsible for ensuring their customers have the best experience whilst searching for the perfect Insurance Policy. **What...


  • Cardiff, United Kingdom Liberty Full time

    Liberty has an exciting opportunity for a Customer Service Advisor to join our team, based in Cardiff. As our Customer Service Advisor, you will provide a high-quality customer and administration service experience. You will be working on a full-time, permanent basis, working 40 hours per week (5 days in 7 inclusive of weekends) and in return, you will...


  • Cardiff, United Kingdom HMRC Careers Full time

    Would you be proud to deliver excellent customer service? HMRC is seeking a dedicated Customer Service Advisor to join our team.Our Customer Service Advisors are the voice of HMRC, using their brilliant communications skills to give our customers the best possible experience.You'll be the first point of contact for our customers, providing a first-rate...


  • Cardiff, United Kingdom Wild Recruitment Agency Full time

    Do you have a passion for customer service and believe you can provide an excellent experience? Are you looking for a new challenge and looking for the next step in your career? Do you have experience dealing with customers over the phone? If you are look no further, we have a great opportunity for you as a Customer Service Advisor working with our large...


  • Cardiff, United Kingdom Barclays Full time

    **Customer Service Advisor** **Cardiff** **£23,500 per annum** **Rotating between 7am-11pm Monday to Sunday** As a Barclays Customer Service Advisor, you will be accountable for serving the more complex needs of our customers and clients with a focus on achieving the best outcomes for them. For this role, you must have compassion and a desire to take...


  • Cardiff, United Kingdom White Dove Garages Ltd Full time

    **Join Our Team as a Service Advisor!** **Are you passionate about delivering exceptional customer service?** If yes, White Dove Motor Group wants you! We are seeking a **Service Advisor** for our renowned multi-franchise site in Cardiff. You'll be the friendly face our customers see when they come in for servicing and repairs, bridging the gap between...


  • Cardiff, United Kingdom Wild Recruitment Agency Full time

    Do you have a passion for **Customer Service **and believe you can provide an excellent experience? Are you looking for a new challenge and looking for the next step in your career? If you are look no further, we have a great opportunity for you as a **Customer Service Advisor** working with our large national company based in **Cardiff.** You'll be the...


  • Cardiff, Cardiff, United Kingdom Admiral Group Plc Full time

    Admiral Group Plc is seeking a talented Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for resolving customer complaints and providing excellent customer service.We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience. You will also receive 33 days holiday (including bank...


  • Cardiff, United Kingdom Hmrc Full time

    Would you be proud to deliver excellent customer service?HMRC is seeking a dedicated Customer Service Advisor to join our team.Our Customer Service Advisors are the voice of HMRC, using their brilliant communications skills to give our customers the best possible experience.You'll be the first point of contact for our customers, providing a first-rate...


  • Cardiff / Caerdydd, United Kingdom HMRC Full time

    Would you be proud to deliver excellent customer service? HMRC is seeking a dedicated Customer Service Advisor to join our team.Our Customer Service Advisors are the voice of HMRC, using their brilliant communications skills to give our customers the best possible experience.You'll be the first point of contact for our customers, providing a first-rate...


  • Cardiff, United Kingdom Pendragon Full time

    **Customer Service Advisor** **Location: Vauxhall Cardiff** **35-hour contract - (Monday, Tuesday, Thursday and Friday)** **Competitive salary with bonus, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales...


  • Cardiff / Caerdydd, United Kingdom HMRC Full time

    Would you be proud to deliver excellent customer service? HMRC is seeking a dedicated Customer Service Advisor to join our team.Make your application after reading the following skill and qualification requirements for this position.Our Customer Service Advisors are the voice of HMRC, using their brilliant communications skills to give our customers the best...


  • Cardiff, United Kingdom Lloyd Recruitment Limited Full time

    Customer Service Advisor Check out the role overview below If you are confident you have got the right skills and experience, apply today.Do you have a min of 6 months experience of working in an inbound call centre?Would you be happy handling inbound calls as well as live chat and website enquiries?Are you keen to join a friendly, social and positive...