Customer Service Advisor Work From Home
3 weeks ago
*Salary:
- £9.72 - 9.72 per hour
*Reference:
- CC\_WESTYOR\_WFH 24.11
We’re seeking Customer Service Advisors - *working from home remotely.*
Telephone experience not essential and your work computer is provided. Career progression and flexible shifts are available.
*What we’re looking for: *
- A confident verbal communicator, can adapt approach to meet different customer needs
- Resilient, pragmatic and enjoy an environment of high expectation, high reward and being challenged
- Motivated either by achieving targets/bonus or by delivering great experiences and being rewarded via recognition/feedback
- Someone who thrives in a WFH environment, confident to reach out when needed for support and build relationships with team mates remotely
- Someone who flourishes taking ownership and has a passion for decision making and problem solving
*Customer Service Advisor pay: *
£9.72 per hour, pay relates to applicants ages 23+. *This is a work from home role.*
*Customer Service Advisor benefits: *
- Competitive salary and bonus scheme
- 22 days holiday
- Pension scheme
- Peer recognition and awards scheme
- Wellbeing initiatives like desktop yoga and mental health first aiders
- Employee Assistance Programme
- The opportunity to be involved in a variety of charitable/volunteer work
Training is included to prepare you for this role
*Customer Service Advisor role: *
- Receiving inbound calls from customers
- Ensuring all customers can pass data protection
- Handel all queries from customers to ensure first call resolutions regarding their account
- Updating all systems with information and data checks
- Speaking with all customer to make them aware of any promotions, discounts or offers available.
- Ensure full customer satisfaction and excellent customer service
50
**Job Types**: Full-time, Permanent
**Salary**: £9.72 per hour
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