Customer Service Advisor
3 weeks ago
**Job Profile**
Jo Holdsworth recruitment are currently recruiting a Customer Service Advisor, working for a well-established service provider on a remote basis.
You will be part of a successful Customer Service team who are based all over the UK, being the first point of contact for a high volume of incoming calls from landlords, letting agents and tenants.
Responsibilities will include, but not limited to;
- Taking high volumes of inbound calls whilst maintaining a high standard of Customer Service
- Assist with any billing and credit control queries
- Working on live chat during quieter periods
- Processing payments where required
- Dealing with and managing queries
Experience, skills set and/or qualifications required:
- Ability to plan and organise, prioritise, making effective use of time and resources
- Excellent attention to detail ensuring that high standards of quality are consistently maintained
- Excellent interpersonal and motivation skills, with the ability to work within a team environment and across departments so that effective working relationships are maintained
Salary is up £23,000 per annum depending on your level of experience
Working hours are 40 hours per week on a shift pattern.
Location: Home based
23 days holiday + UK bank holidays
Flexi-time
Life assurance
Private healthcare for you and dependents
Employee Assistance Programme, including GP Line, cashback for treatments, advice line
Season ticket loan
Rental deposit loan
Annual leave purchase scheme
- (Jo Holdsworth Recruitment - Recruitment Agency)_
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00 per year
**Benefits**:
- Canteen
Schedule:
- Monday to Friday
- No weekends
Work Location: One location
Reference ID: MJ-J8941
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