Enquiry and Conversion Officer
2 weeks ago
**ABOUT US**
- Transforming Lives Through Excellent Education_
London Met is an extraordinary institution. Equity and social inclusion have
always been our driving principles, and it's what makes the University so
unique. Our organisation is distinctive, both in its eclectic and diverse
community of students and staff, and also for its historical role in serving
some of London's most deprived boroughs. Everything we do is
underpinned by our philosophy that an individual should have the
opportunity to transform their life through the power of education.
Equipping our students with the tools for their future is at the heart of our
academic offering. We pride ourselves on providing our students with
access to a wealth of opportunities and professions. Our graduates benefit
personally, but also contribute their unique perspectives to society, culture,
public service and the economy in all areas of London, the UK and around
the world.
**ABOUT THE POST**
Enquiry management and conversion are critical parts of the student
recruitment functions and are essential to London Metropolitan
University's long-term sustainability. The main focus of this role will
London Met CRM. These targeted campaigns focus on the conversion of
enquirer through to fully enrolled student across both domestic and
international markets.
Student Recruitment & Business Development are looking to appoint two
Enquiry and Conversion Officers to support our conversion activity
working with both internal and external colleagues to ensure success.
The post holders will champion excellent customer service standards, and
support all stakeholders to the highest standard. They will also work
closely with internal colleagues to ensure regular and timely collection
and generation of new content to feed into relevant pipelines. They will
also support evaluation, testing and data analysis to track student
engagement and adapt strategies accordingly, maintaining a leading
position ahead of key competitors.
The post holders will take a key role in producing, proofreading,
delivering and analysing focused, effective and engaging campaign
content to a database of Undergraduate and Postgraduate enquirers and
applicants. They will help with the content creation and sending
Ref: 23SRBD0120
Closing Date: 30 March 2023
Interviews due to be held in week commencing 10 April 2023
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