Education Coordinator

2 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

Support the Support Services Manager and Head of Operations with recruitment and selection of staff that fall within the support services team. Support management of support services team in absence of Support Services Manager and Head of Operations. Guarantee administration and support services are designed and delivered to achieve a high standard within DREEAM. Provide support for all DREEAM recruitment requirement to TRAC in line with current pathways and HR processes.

Act as first contact for all students who attend DREEAM. Manage the day to day activity associated with the provision of education in DREEAM ensuring the provision of a professional, efficient service which is responsive to the needs of students. Provide front of house cover on a roster with the rest of the support services team. Lead on planning educational placements related to DREEAM ensuring all students are provided with information / timetable 2 weeks prior to placement and all relevant checks and fees have been paid.

Co-ordinate local induction for non-medical and medical staff in accordance to internal contracts. Take responsibility for all organisational aspects of timetabling for education curriculums on CELCAT. Then ensuring communication with administrators to provide enough time to prepare course handbooks and lecture programmes are ready for the event date in a timely manner. Represent DREEAM at any Education Committees where appropriate.

Supervise the organisation of papers, agenda and minute taking. To implement and develop systems to maintain an effective filing system that meets the needs of the service and ensure that personal training files fulfil the trusts standards as described within policy for maintaining records for DREEAM. Implement and review systems to maintain and track staff training, working with the senior educators to ensure the process remains flawless. Deal with enquires internal & external, face to face and telephone enquires in accordance to DREEAM expectations.

Ensure timely and accurate data entry and retention of educational delivery evidence in line with quality assurance frameworks. To take responsibility for managing the trainee database in DREEAM. Including feeding into the appropriate education committee team meetings regarding the delivery of training on the database. As delegated allocate specific supervisors to Medical Trainees.

Support Business Support Officer & Digital Media & Marketing Officer with marketing external courses and advertising using all available forums. Using the CELCAT management system in place, upload all relevant student information and timetable training in accordance to system processes and pathway. Using CELCAT management systems ensure room bookings are logged into the system accurately and efficiently. Produce reports for DREEAM Senior Management Team for the monthly speciality meeting, ensuring a clear narrative on a plan moving forward when target has not been met and what factors occurred for this non-compliance.

Prepare for exposure to distressing and emotional circumstances, when dealing with a student who may be in difficulty. Plan and organise external courses in line with DREEAMs income generation targets, liaising with the business project manager to plan resource requirements. Manage the ordering and allocation of any necessary resources and or equipment. Deal with a range of complex queries in the absence of the management team ensuring matters are assigned to relevant staff.

Order resources and log invoices online as requested, ensuring audit processes are adhered to and evidence is retained. Authorise payment slips for simulated patients to ensure smooth payment process is adhered to. Provide support to Business project manager in setting up Finance meetings and ensuring accurate information is accounted for. To be responsible for signing off travel claims via EASY pay system.

Use excellent communication and interpersonal skills to interact with individuals within healthcare education at all levels. Build relationships with patient volunteers, staff, external organisations, students and faculty. Co-operate and work with others, appreciating the roles of all involved in the education of health care professionals to ensure an optimal education service is delivered. Liaise directly with individuals to ensure they are aware of and expecting students.

Produce written communications as required which are clear, fluent, concise and easily understood. Contribute information and data to business cases as required. Ensure student requirements and deadlines are met. Act as a knowledge resource for others in issues relating to education.

Ensure student requirements and deadlines are met. Contribute to providing a safe and effective teaching and working environment Contribute to the development of a learning and skills acquisition environment As delegated plan and co-ordinate the daily technical element of courses. Gather, analyse, interpret and present d

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