Front of House Assistant

4 months ago

London, United Kingdom Orangetheory Fitness Full time

**Front of House Assistant - Orangetheory Fitness - **SW18 4TF

**The Role**

We're super excited to be recruiting for this opportunity in our Southern UK locations A global leader in the boutique fitness space, Orangetheory Fitness is now recruiting for Front of House Assistants/Receptionists This is a fitness job in London not to be missed

Orangetheory is a science-backed, technology-tracked, coach-inspired group workout designed to produce results from the inside out. We make it simple for our members to push themselves and be the best they can be.

We are looking to recruit for an energetic front of house assistant to work in this high-energy environment. You must have a genuine passion for customer service and be able to support new members in their journeys. With over 1,500 studios and over a million members worldwide, this is a great opportunity to kick start your career with us as we embark on continued expansion in the UK fitness market.

**The role includes**:

- Open and closing of the studio.
- Working front of house welcoming new and existing members.
- Supporting members with any of their queries and issues.
- You will help generate awareness of the brand. This will include planning and attending events like corporate wellness days and community events.
- Work closely with the fitness team to ensure that processes are fulfilled.
- Able to build trust and rapport, quickly and genuinely.
- Enthusiastic and proactive in approach.
- Fantastic customer service.
- A passion for health and fitness.
- Ideally some fitness front of house experience previously - preferably 6 months.
- Must be fully flexible and able to work shifts (this could include early, late and weekend shifts).

**What’s in it for you?**
- Free membership to all Orangetheory Fitness Studios
- Excellent opportunity to work with like-minded individuals to learn and access to industry leading training
- There is real opportunity with this role to develop and grow into studio sales or management roles in the future

**Job Type**: Zero hours contract

**Salary**: From £11.00 per hour

**Benefits**:

- Company events
- Company pension
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Shifts may require you to be at the studio from 5.30am onwards depending on the location, are you able to reliably commute to the facility for this time?

**Experience**:

- Customer Service: 1 year (preferred)
- Fitness Industry: 1 year (preferred)

Work Location: In person

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