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Customer Services Administrator

4 months ago

Runcorn, United Kingdom Adele Carr Recruitment Full time

Excellent opportunity for a Customer Services Administrator to join a large successful business in Runcorn.

This position is an office based role, reporting to the Customer Services Supervisor.
- Working hours Monday to Thursday 08:45 - 17:00 with an early finish 15:45 on Fridays
- Free Car Parking
- Pension
- Life Assurance
- Holidays starting at 23 days + bank holidays

The duties of the Customer Services Administrator will include the following:

- Support the Sales team with day to day administrative duties
- Taking orders from customers and assisting them with any queries
- Liaise with the customer to update them with orders progress
- Collate all documents required to support the export/shipping process
- Liaise with internal departments to ensure shipments go out correctly
- Build excellent rapport with Sales teams and other departments within the business

The successful Customer Services Administrator will have the following skills/attributes
- Previous experience working in a Customer Services Administration role
- Excellent communication skills
- Builds strong business relationships easily
- Manufacturing/Production industry knowledge (Advantageous)
- Exceptional customer service skills
- Hardworking with honesty and integrity
- Highly proficient IT skills, particularly Microsoft Office, with a keen eye for detail.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Life insurance
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Work Location: In person